ONE

The Easiest Way to Access WashU Services and Systems

ONE is a portal that gives the WashU community a quick and easy shortcut to university services and systems such as WebSTAC, Canvas, Workday, Box, Outlook, and more from a safe and single source.

Benefits of ONE

  • Eliminate the time spent searching for a URL or through browser bookmarks
  • Connect to over 240 systems and services (known as Tasks) across WashU via keyword search capabilities
  • Customize your experience by favoriting and organizing Tasks
  • Reduce the number of times WUSTL Key users need to verify their identity with two-factor authentication (2FA) via Duo
  • Fully mobile-responsive; access sites and applications from any device

Key Features

  • Available to university students, faculty, staff, guests, and the general public
  • Does not require login with a WUSTL Key for access (Tasks may require login with a WUSTL Key)
  • Available within the WashU Mobile app which is available in both the iOS App Store and the Google Play Store.
  • Supports the latest versions of all browsers and the prior two versions. Cookies and JavaScript should always be turned on, and the Compatibility View in Internet Explorer may not work with ONE.

Training and Resources

View the ONE.WUSTL Webinar: Search, Click, Done! A New Way to Experience WashU Services and Systems below:


Standard Access

Learn how to access and manage your Tasks in One.

Support

Publisher Access

Publishers are Task owners who can create and edit Tasks and post announcements through them.

To become a publisher,

  1. Complete the “Request One.WUSTL.edu Publisher Access” form on ServiceNow.
  2. Complete ONE Publisher Training (Learn@Work) (Course updated 10/13/22!)
  3. Begin publishing!

Publisher Resources

Publisher Guidelines and Task Checklist (PDF)

Publisher User Guide (PDF)

ONE FAQs

WashU IT Welcomes Microsoft 365 (M365) Apps on February 8th, 2023.

WashU IT became the first department at WashU to adopt Microsoft 365 (M365) Apps, Washington University’s cloud-based productivity platform. All the latest productivity apps are included in M365, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.   Microsoft has made a major change to the branding of its Microsoft Office product. Microsoft Office is […]
ONE.WUSTL Has New User Interface

ONE.WUSTL Has New User Interface

WashU IT has launched a new user interface for the ONE.WUSTL single-sign-on portal. With more than 250 tasks available, the portal gives the WashU community a quick and easy shortcut to services and systems such as WebSTAC, Canvas, Workday, Box, Outlook, and more from a single source, eliminating the time spent searching through browser bookmarks or attempting to […]
ONE.WUSTL Webinar: A New Way to Experience WashU Services and Systems

ONE.WUSTL Webinar: A New Way to Experience WashU Services and Systems

Submitted by Tahnee Alves Ayala Pereira WashU IT is launching a new user interface for ONE.WUSTL, a portal that gives the university community a quick and easy shortcut to access hundreds of services and systems. Join the WashU IT OCM team for a “ONE.WUSTL: Search, Click, Done!” webinar session this September and find out how […]

At-a-Glance Team Documents

Additional team-focused IT at-a-glance documents are here. They’re an introduction for new and existing IT staff who want to learn about WashU IT,  quick references about services each team provides, background about how to request work, information about team leadership, and how to view active work different teams have on their docket.   This content will […]