Alerts

March 21 – Maestro Service Degradation

By allisonstewart on March 21, 2019 in Alerts, Announcements, Outage and Maintenance

UPDATE: March 22 Maestro Service Issue Identified The Maestro service is currently restored. The vendor has advised the undeliverable delivery tests issue is caused by trying to send a delivery test after pasting an image from the internet directly into your message. As a reminder, to add images ...

Issue Detected: March 19 – System Pop-Up Message

By allisonstewart on March 19, 2019 in Alerts, Announcements

Washington University Information Technology has detected an issue where a pop-up message is appearing for some users. The message indicates the System Center Endpoint Protection (SCEP) isn’t monitoring your PC. If you receive the pop-up message, it is recommended that you restart your comp...

Security Alert: Office 365 Email Phishing on Campus – March 19

By a.wylie on March 19, 2019 in Alerts, Announcements

ALERT: Phishing campaign asking for gift cards DETAILS: The Office of Information Security has received numerous reports of phishing emails. The emails will appear to come from someone at the WashU manager, director, dean or vice chancellor level. The sender first asks if you’re available. ...

March 12 – AISystem Service Restored

By allisonstewart on March 12, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has restored service to the AISystem regarding the inability to generate finance reports. We will continue to monitor the service to ensure this functionality persists. If you experience issues, please email or call us. For urgent issues, please call u...

Learn@Work Degradation Detected

By allisonstewart on March 6, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has detected an issue where users with access to Reporting and Learning Administration are unable to download reports in the new Learn@Work Analytics (Beta) view. The Analytics view has been restored to the view prior to the February 22 update and user...