WashU IT Website Modernization Underway: Enhancing User Experience Through Seamless Navigation 

We are excited to announce the beginning of the WashU IT Website Modernization project, an important step forward in our ongoing commitment to deliver excellence in customer experience. As part of the ImpacT plan and Here and Next Digital Transformation collaboration, this initiative reflects our dedication to enhancing various facets of our university’s digital infrastructure.  […]

Public university directory being phased out

The Washington University in St. Louis online directory, which includes faculty, staff and student names, phone numbers and email addresses, is being phased out.  University leaders decided to remove the directory to protect WashU community members’ privacy and security, helping to prevent cold calls, phishing campaigns and other data security threats.  The online directory will […]

Complete Harassment Prevention Training in Workday by April 12th 

All WashU employees have been assigned annual harassment prevention training in Workday, which must be completed by April 12. The course was developed by Skillsoft, a leading expert in compliance training. Contingent employees are not required to complete the training.       Warning: some employees might find the simulated photos or exercises to be distressing. The subject […]

Message from the CIO: The path to achieving FY24 Goals 

Now that the new year is in full swing, I’d like to take this opportunity to share  the progress we are making on the achievement of our FY24 goals . We will continue updating the FY24 progress document to reflect our ongoing status.  Guided by the success statements outlined in ImpacT, our IT Strategic Plan, we are […]

A Glimpse into the Future: ServiceNow Next Experience Coming Soon 

WashU IT is thrilled to bring you some exciting news that will take the ITIL user and business stakeholder experience with ServiceNow to new heights in February 2024.  We understand the vital role that high-efficiency platforms and user-friendly interfaces play in IT daily workflows. That is why we are delighted to introduce the ServiceNow Next […]

November 20: DUO 2FA Changes

The DUO Two-Factor Authentication (DUO 2FA) system will be changed on November 20 to enhance the university’s information security posture. This change will impact all systems and services which require DUO 2FA. Why is DUO 2FA Changing? The current standard DUO 2FA authentication methods, DUO Push and Call Me, prompt us to approve login attempts by […]

Message from Human Resources (HR): Introducing Lanelle Coleman

Dear Colleagues, Please welcome Lanelle Coleman as our newest WashU IT Employee Engagement Team member. Lanelle is SPHR-certified and has been a fixture in WashU Human Resources for 25 years. Lanelle will advise and counsel employees regarding matters of employment policy and working relationships, as well as support management. She is the point of contact […]

Coming Soon: CyberArk for Server Administration

Last Fall, WashU IT’s Identity and Access Management team (IAM) adopted CyberArk as a tool to manage privileged access across the University. CyberArk is a leader in privileged access management solutions that help organizations secure their most critical assets and data. The CyberArk application will be used at WashU for secure password storage and/or management, […]