CRM focuses on building relationships and effective communications that enable you to better leverage information and technology in support of your individual missions.  We work to bridge the gap between the customer and IT by being the voice of the customer to IT and the voice of IT to the customer.

Our Mission: The Voice of the Customer

About Us
Who is my CRM

Unsure who you should contact in your department to get in touch with CRM?

Please feel free to use our CRM Customer Roster to find your Unit CRM Liaison.

CRM Info Sheet

See what we share during our meetings.

SITS Unit Reps

CRM helps facilitate quarterly meetings.

Service Survey

Our biennial survey on IT service quality.

WashU IT Support | WashU IT WUSM Link Tech Bar | Walk-In Support | Local IT Support