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Staff News

Planview – Submission and Approval Date Change: Memorial Day

Planview – Submission and Approval Date Change: Memorial Day
Please remember to submit your Planview timesheet by noon today. Submission and Approval Date Change: Memorial Day Planview submission and approval dates for time entry the week of May 23 to May 29 have been adjusted as shown below to accommodate for the May 31 Memorial Day Holiday. Timesheet for Week of 5/23 – 5/29 Staff Submission Date Tuesday, […]

May 4: ITIL V4 Foundation Training Update

The next 2-day ITIL V4 Foundation class offered by our training provider, Stormwind Studios, is on May 17, 2021, 9:30 a.m. – 3:00 p.m. – May 18, 2021, 10:00 a.m. – 3:00 p.m. We have 20 spots available for the remote-learning webinar. Additional classes may be offered this year. WashU IT employees are required to […]

Password Reset Self-Service Campaign

On Wednesday, April 28th, mass communications were sent to over 1,300 WashU IT customers to provide instruction on using self-service options for WUSTL key password resets. This target group had called in to the Service Desk since January 2021 for a password reset. Since January, the Service Desk has received between 500-800 calls each month […]


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