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Staff News

ITIL V4 Foundation Training

As a reminder, WashU IT staff will complete ITIL V4 Foundation training to improve our service delivery. Contractors/Student Workers Contractors and student workers should watch the 40-minute LinkedIn Learning ITIL Foundation 4 First Look video. Employees Employees are required to complete a 2-day ITIL v4 Foundation training course. The WashU IT-funded certification exam is optional unless required […]

Five Year Dell Computer Warranty Transition

This applies to Danforth faculty and staff. Washington University Information Technology is committed to providing exceptional customer service and a positive experience. With that goal at the forefront, Washington University Information Technology is pleased to communicate that the WashU IT Depot will be transitioning to five years of warranty for all standard Dell laptops and […]

Sherry Holmes to Present at LaunchCode Event

The WashU IT staff team is thrilled to announce that on August 13th from 2:00 to 3:00 PM, Sherry Holmes, Director of Student Technology Services, will be speaking at LaunchCode’s Women in Technology panel event (FemmePower). Her exciting presentation will be done with another co-panelist, encouraging women to work in IT for LaunchCode through McKelvey. […]

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