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Shared IT Services Transforms WashU Campuses in 2021

Shared IT Services Transforms WashU Campuses in 2021
The Shared Information Technology Services (SITS) Program was designed to rebalance the Information Technology (IT) delivery model at Washington University in St. Louis by establishing a shared infrastructure and end-user computing platform that enables seamless sharing of information and positions the University for strategic advancement. In January 2015, the Shared IT Services Program launched with […]

September 10: ServiceNow Upgrades

Washington University Information Technology will update both instances of ServiceNow, wustl.service-now.com and wusm.service-now.com, on September 10, between 5:00pm and 10:00pm. While ServiceNow conducts rolling upgrades across multiple data centers to eliminate downtime, you may experience minor performance degradation during the maintenance window. Have questions? Email us, referencing CHG0037218. We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance of […]

Planview PPM Pro: Accurate Project Tracking

Planview PPM Pro: Accurate Project Tracking
Please remember to submit your Planview PPM Pro timesheet by noon today. Are you Charging Time to the Appropriate Project? Make sure you are allocating your time to projects and tasks that accurately reflect the work you are doing. If you cannot find a project or task you worked on, contact the project or resource manager for that task. […]

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