Welcome to the WashU IT Staff Space. You’ll find helpful information about WashU IT policies, processes, news, and more.
Quick Links
Staff Resources

Communication Templates
Branding and Merchandise
NOTE: WashU and WashU IT logos are available in multiple formats and file extensions. For access, contact Tahnee Alves.

Other Resources and Materials

Technical Change Management

Team At-a-Glance Documents
Team-focused IT at-a-glance documents offering information like an introduction for new IT staff, quick references about services each team provides, and background about how to request work.

HR Policies
Policies regarding attendance, employment of relatives, mileage reimbursement, travel, and mobile communications.
IT Guidelines, Procedures, Policies and Norms
Staff News
June ITSM Roundtable: Knowledge Management at WashU
In April, the Service Management Office (SMO) launched the new, monthly IT Service Management (ITSM) roundtable series. The inaugural session was a great success with more than two hundred attendees. Last month, we discussed the ITIL practice – Change Enablement. We look forward to continuing the momentum in June by hosting an interactive conversation regarding […]
Streamlining email with Outlook rules and quick steps
In busy work environments, managing email efficiently is essential. Microsoft Outlook offers two powerful features, Rules and Quick Steps, that help transform an overwhelming inbox into a more organized and manageable system. Organized, Automatically Outlook Rules automatically sort incoming messages based on criteria such as sender or subject. This helps: By handling routine sorting in […]
WashU IT Knowledge Management: Go-Live Aug. 3
The Operating Model Knowledge Management project hits a major milestone this summer, with a planned go-live date of Aug. 3. The project strengthens three areas that have long needed attention: how knowledge content is managed, how its quality is measured, and how it aligns to the WashU IT Service Portfolio. The approach is deliberate — […]
Staff Events
Share Your Story
A place for WashU IT Staff and Faculty to submit their stories, ideas, and accomplishments for consideration in WashU IT’s Weekly and Monthly Newsletters to the WashU Community.





