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Staff News

Planview: Entry Notes vs. Timesheet Notes

Planview: Entry Notes vs. Timesheet Notes
Time Submission Leaderboard The following department achieved over 93% for submitting timesheets on time last week. Enterprise Data Management – 100% IT OCIO – 100% Research Infrastructure Services – 95% End User Services – 94% The following department achieved over 93% for approving timesheets on time last week. Enterprise Data Management – 100% Information Security Office – 100% IT Administration – 100% IT OCIO – 100% Research Infrastructure Services – 95% Nice job and thank you! Have Questions? Contact us […]

February 23: ITIL V4 Foundation Training & Exam Update

ITIL v4 Foundation Training We recently sent a survey to WashU IT employees who have not completed the ITIL v4 Foundation training to assist us with aligning our future training offerings with employees’ availability. Once a schedule is determined, we will send an update to resource managers and email the employees who have not completed […]

Greg Winkeler Promoted to Service Desk Technical Lead

Submitted by Lisa Jordan Greg Winkeler was recently promoted to a newly created position as the Service Desk Technical Lead.  In Greg’s new role, he will focus a large amount of his time to coaching, training, consistency, and ongoing development of technicians at the Service Desk.  Knowledge Management, Change Advisory Process, and collaboration are also […]

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Staff Events

There are not currently any upcoming events scheduled. Please check back for new events to be added.

In the meantime, if you’d like to explore campus events, please visit Happenings at WashU.