Welcome to the WashU IT Staff Space. You’ll find helpful information about WashU IT policies, processes, news, and more.
Staff Resources
Templates
Recordings and Materials
Technical Change Management
Team At-a-Glance Documents
Team-focused IT at-a-glance documents offering information like an introduction for new IT staff, quick references about services each team provides, and background about how to request work.
Policies
Policies regarding attendance, employment of relatives, mileage reimbursement, travel, and mobile communications.
Staff News
ServiceNow CSM implementation: What IT needs to know
The ServiceNow CSM implementation project is launching July 29. This project features two main updates: 1) We are adding a new module to the ServiceNow platform called the CSM module (Customer Service Management), that allows us to scale the ServiceNow platform to meet the needs of other support groups at WashU. The first groups using […]
Planview for Project Management eLearning series ready in Learn@Work
The PPMO is pleased to announce the launch of the Planview for Project Management eLearning series. This series comprises 8 modules, which delve into essential topics such as: The modules prioritize assisting with the most crucial information and topics. You can access the eLearning series on the Planview webpage under the Training & Resources section. Most […]
Message from the CIO: Thank you for your quick, coordinated CrowdStrike response
Last week, a global technology outage created widespread issues with airlines, financial industries, hospitals, and others. I want to take this opportunity to thank all of you in WashU IT and our distributed IT partners for your quick, coordinated response in implementing mitigation measures. Neither WashU, nor our BJC partners, were immune from this outage, […]
Staff Events
Share Your Story
A place for WashU IT Staff and Faculty to submit their stories, ideas, and accomplishments for consideration in WashU IT’s Weekly and Monthly Newsletters to the WashU Community.