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Staff News

Planview: Entry Notes vs. Timesheet Notes

Planview: Entry Notes vs. Timesheet Notes
Time Submission Leaderboard The following department achieved over 93% for submitting timesheets on time last week. Enterprise Data Management – 100% IT OCIO – 100% Research Infrastructure Services – 95% End User Services – 94% The following department achieved over 93% for approving timesheets on time last week. Enterprise Data Management – 100% Information Security Office – 100% IT Administration – 100% IT OCIO – 100% Research Infrastructure Services – 95% Nice job and thank you! Have Questions? Contact us […]

February 23: ITIL V4 Foundation Training & Exam Update

ITIL v4 Foundation Training We recently sent a survey to WashU IT employees who have not completed the ITIL v4 Foundation training to assist us with aligning our future training offerings with employees’ availability. Once a schedule is determined, we will send an update to resource managers and email the employees who have not completed […]

Greg Winkeler Promoted to Service Desk Technical Lead

Submitted by Lisa Jordan Greg Winkeler was recently promoted to a newly created position as the Service Desk Technical Lead.  In Greg’s new role, he will focus a large amount of his time to coaching, training, consistency, and ongoing development of technicians at the Service Desk.  Knowledge Management, Change Advisory Process, and collaboration are also […]


Staff Events

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