Washington University Information Technology provides help through many methods, including How-To resources, troubleshooting articles in our Knowledge Base (requires WUSTL Key login), and contacting the IT support group assigned to your area.
Support
WashU IT Support: Our expert staff consists of trained Information Technology personnel and competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.
phone: (314) 933-3333 | email: ithelp@wustl.edu | web: ServiceNow
Meet Our Staff | What Happens When You Contact IT for Support
Specialized Support
Knowledge Base
Our knowledge base contains thousands of articles containing troubleshooting guidance for common IT issues. Search key terms related to your problem to find solutions.
How To
Make the most of offerings and services from WashU Information Technology. WashU IT offers direction in the form of guides, FAQs and videos to help you work more efficiently.