Washington University Information Technology provides help through many methods, including How-To resources, troubleshooting articles in our Knowledge Base (requires WUSTL Key login), and contacting the IT support group assigned to your area.


WashU IT Support

WashU IT Support: Our expert staff consists of trained Information Technology personnel and competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.

phone: (314) 933-3333 | email: ithelp@wustl.edu | web: ServiceNow

WashU IT WUSM Link Tech Bar: A convenient, walk-up IT support desk that you can access on your way to Medical Campus locations in the pedestrian link. The tech bar is open to all students, faculty, and staff with no appointment needed.

Student Walk-In Support: Walk-in support offers face-to-face technology consultation and service for Washington University in St. Louis students.

WashU Tech Den: Provides technology services to the Washington University Danforth student community, with a focus on graduate/professional and non-residential students. We support students in the use of core technologies, including laptop purchasing guidance, laptop repairs/loaners, network connectivity, email, printing, and software support.

Local IT Support: View contact information for schools and departments with local IT support.

How To

Make the most of offerings and services from WashU Information Technology. WashU IT offers direction in the form of guides, FAQs and videos to help you work more efficiently.

Questions or Feedback About this Page?

Contact it-howto@wustl.edu