ITIL V4 Foundation Training

As a reminder, WashU IT staff will complete ITIL V4 Foundation training to improve our service delivery. Contractors/Student Workers Contractors and student workers should watch the 40-minute LinkedIn Learning ITIL Foundation 4 First Look video. Employees Employees are required to complete a 2-day ITIL v4 Foundation training course. The WashU IT-funded certification exam is optional unless required […]

Five Year Dell Computer Warranty Transition

This applies to Danforth faculty and staff. Washington University Information Technology is committed to providing exceptional customer service and a positive experience. With that goal at the forefront, Washington University Information Technology is pleased to communicate that the WashU IT Depot will be transitioning to five years of warranty for all standard Dell laptops and […]

Recent EA Implementations- September 8, 2020

Submitted by Jennie Franke Enterprise Applications is working on a variety of projects. Below is a list of the projects they have completed in the last several of weeks. Domain Alignment Key Project Name Date Implemented Project Team Student EA-5996 Fall 2020 Student Survey 8/8/2020 Jason ClevengerJill FechtmanMatt Vore Data Management EA-3367 Cognos ILMT 2008 […]

Escalation Process Within EA

Submitted by Jennie Franke Enterprise Applications has gone through a couple different organizational structures to allow us to support both the HR/FIN system replacement (MyDay) and still be responsive to the rest of the university’s needs for on-going operational support and enhancements. Currently, we have a model that pairs role-aligned resources with a domain-focused team. […]

32 Years of Outstanding Work- Steve Westlund Retirement

Submitted by Amy Walter After 32 years at Washington University, Steve Westlund, Director of Enterprise Applications, will be retiring on September 30, 2020.  Throughout his tenure, Steve has led many successful initiatives within WashU IT and made significant contributions to both WashU IT and the University at large.  His ability to connect with our business […]

WashU IT Services for Fall 2020 Semester

Entering the Fall 2020 semester, WashU IT would like to welcome back our students, faculty, and staff. We aim to provide the highest level of service to WashU campuses while observing safe and healthy practices for everyone.  To ensure success and comply with alternate operations and public health recommendations, WashU IT will have a modified approach to providing technology services this fall. We […]

August 2020: Qualtrics New Features Release

Qualtrics has released the new features throughout the month of August, 2020. Please see the below Qualtrics Product Release Notes for details August 5, 2020 August 12, 2020 August 19, 2020 August 26, 2020 Please visit the Qualtrics How To page for more information on Qualtrics

September 3: New Feature Release for One

ONE Banner

OneCampus will perform routine maintenance on September 3, 2020.No outage is anticipated. A few new features will be available including, but not limited to: New Content Management System Featuring Pages & Sites Password Restricted Content (Require Login to View) Google Tag Manager Integration Selecting Roles Applies Without Leaving Dropdown Please visit the OneCampus September Release […]

September 3: DocuSign New Features

DocuSign will perform routine maintenance on September 3, 2020.No outage is anticipated. A few new features will be available including: DocuSign ID Verification Enhancements DocuSign eSignature for Workplace from Facebook DocuSign Click Enhancements Please visit the DocuSign September Release Page for update details.Please visit the DocuSign How To page for more information on DocuSign.

How to Separate Work and Life When You Work from Home

Adapted from an article on When COVID-19 changed the office landscape, many were suddenly faced with the work from home conundrum: how do you balance your work life with your personal life? At first you imagined how much time you’d save from not having to commute into an office, how much money you’d save […]