News & Events

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ONE Helps WashU Search, Click, and Get Things Done – Fast!

By Aisha Goodman Hamilton on September 11, 2017 in News & Events, One Events

In March, WashU IT launched ONE, a discovery tool that’s helping users find university systems quickly and with ease. ONE, at one.wustl.edu, is a single-sign-on ‘portal’ providing quick access to common systems that users access often. The system aggregates key services and applications across th...

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WashU IT Joins with MGI to Develop Services for Researchers

By Aisha Goodman Hamilton on September 11, 2017 in Announcements, News & Events

On June 23, Dr. Susan Dutcher, acting Director of the McDonnell Genome Institute (MGI), Dr. Jenny Lodge, Vice Chancellor for Research, and John Gohsman, Vice Chancellor for Information Technology and Chief Information Officer announced the formation of an IT services organization focused on provi...

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New IT Service Request Workflow Streamlines Service Delivery

By Aisha Goodman Hamilton on September 11, 2017 in Announcements, News & Events

In an effort to improve IT service delivery, WashU IT has updated several commonly used online forms for requesting email services and hardware. The ServiceNow forms enable a new approval workflow that includes an approval requirement for requests. The new process will streamline delivery of emai...

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WashU IT Project Scorecards

By alexis.bartelt on June 19, 2017 in IT Staff News, News & Events, Uncategorized

The WashU IT Capital Investment Project Scorecard provides an overview of the major IT projects underway, including important dates and deadlines, key contacts, and project status and scope. The scorecards help ensure that the university’s resources are used responsibly by serving as means of acc...

WashU IT On the Move

By noemi.arraya on June 15, 2017 in IT Staff News, News & Events

WashU IT has been on the move! Since the fall of 2016, various IT teams have relocated to new office spaces. Director of IT Administration Christy McCollum says, “Moves were made in an effort to foster a more collaborative, efficient work environment amongst teams.” Teams are celebrating their re...

Knowledge Management Project Update

By noemi.arraya on June 15, 2017 in IT Staff News, News & Events

The OCIO has launched the Knowledge Management Project, led by Knowledge Management Specialist Holly Griffin. In Griffin’s view, “Knowledge Management is a process that helps organizations to ensure the right information is available in the right place at the right time.” The process will help Wa...