News & Events

Chili Extravaganza

By paige.dunk on November 5, 2019 in News & Events

Submitted by Virginia Kelly The 7th Annual Chili Competition Extravaganza and potluck was held Wednesday, October 30. The Solutions Center, Access Management and Solutions and Procedures battled for the braggin’ rights and trophy of top Chili Maker. Staff members gathered for great food, even gre...

Jolene Departure

By paige.dunk on November 5, 2019 in News & Events

Submitted by Katherine Krajcovic, Ed.D It is with mixed emotion that I announce Joelene Swearingen has accepted a new role with the WUSM Department of Radiology. Joelene’s last day with WashU IT will be Friday, November 15th.  As we transition to a different operating model, please note these poi...

WashU IT New Hire Orientation

By paige.dunk on November 5, 2019 in News & Events

Submitted by Katherine Krajcovic Join us to learn about the WashU IT organization, engage with new peers, and get answers to common new hire questions. This isn’t your ordinary orientation session – come ready to engage and participate as you learn more about WashU IT! Date: January 7, 2020...

Work Plan Info Sessions

By paige.dunk on November 5, 2019 in News & Events

Submitted by IT Admin Don’t forget! The next work plan check in date is December 31st and the next annual evaluation date in March will be upon us before we know it! The work plan is a tool to plan and measure performance. Be sure to schedule time with your manager to review your work […]

Canvas Reaches Another Milestone

By paige.dunk on October 21, 2019 in News & Events

Article submitted by Julie Sjaz The 2019-2020 school year began on a high note for the WashU Canvas project. After a year of transitioning from Blackboard to Canvas, all courses in the fall 2019 semester were created in Canvas and Blackboard became available for viewing and downloading content on...

October Technology Town Hall Recap

By paige.dunk on October 21, 2019 in News & Events

On October 10th, WashU excitedly hosted its fall Technology Town Hall. The event had a strong turnout, with one of the largest audiences the university has seen in years. As dozens of IT members from WashU and the local community gathered together, Chris Kielt presented some key IT strategies for...

ITIL Training: Unifying WashU IT and Improving Customer Service

By paige.dunk on October 21, 2019 in News & Events

Recently, the CIO saw the need for all WashU IT staff to be Information Technology Infrastructure Library (ITIL) certified as part of a greater strategy to improve service delivery. Leading the effort is Executive Director of End User Services Rick Herman, who is partnering with the training comp...

What’s Happening in IT@WashU

By paige.dunk on October 21, 2019 in News & Events

Early on October 11th, WashU IT launched the new IT@WashU Team, with high hopes for what it might accomplish as a collaborative space for those within the IT profession. Over the last four years, there has been a great deal of change in the university’s IT services, with one of the greatest shift...

ServiceNow Strategic Revitalization Project

By allisonstewart on October 21, 2019 in News & Events

What is it? Through the ServiceNow Strategic Revitalization Project we’ll replace our current instance of ServiceNow with a new out-of-the-box instance configured to improve our productivity and serve our customers more efficiently. Instructor-led training will be delivered this fall and we...

Testing & Training – ServiceNow Strategic Revitalization Project

By allisonstewart on October 21, 2019 in News & Events

Testing & Training Beta Testing The ServiceNow Strategic Revitalization Project has scheduled beta testing sessions for Incident Management on the following dates: Date Time Location Monday, October 21 1-3 p.m. 4480 Clayton Ave., Training Room Tuesday, October 22 10 a.m. – 12 p.m. 4480 ...