Why can’t I find the technology service I’m looking for in ONE?

No. When accessing password-protected Tasks from ONE outside of the campus network, you will still be required to complete two-factor authentication (2FA) with Duo.

Yes. Publisher access allow you to create and manage your own Tasks on ONE.

Anyone can request an announcement to be made through a specific Task in ONE by using the ONE Announcement form. However, only Publishers can add the announcement to the Task.

The “Most Popular” category ranks Tasks based on how often they are opened by ONE users. These metrics are typically refreshed after a seven-day period.

No, it is not mandatory; however, usage is highly recommended for a smoother, safer, and more customized user experience.

There is not a specific app for ONE. However, ONE is available within the WashU Mobile app which is available in both the iOS App Store and the Google Play Store.

You will only need your WUSTL Key when you click on a Task that requires it. ONE is accessible to the public and not all Tasks will require log in with a WUSTL Key.

Washington University Information Technology (WashU IT) manages ONE.

Can’t find what you’re looking for? Anybody can submit a request to create a new Task by filling out the One.WUSTL Task/Task Center Creation form.