How can I add my own Tasks in ONE?

Publisher access allows you to create and manage your own Tasks on ONE.

To request Publisher access, submit a General Service Request in Service Now requesting Publisher access. Publisher Training is also available through Learn@Work.

Return to the ONE.WUSTL How-To page.


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Does this site bypass WashU two-factor authentication?

No. When accessing password-protected Tasks from ONE outside of the campus network, you will still be required to complete two-factor authentication (2FA) with Duo.

How can I add my own Tasks in ONE?

Yes. Publisher access allow you to create and manage your own Tasks on ONE.

How can I share an announcement on a Task in ONE?

Anyone can request an announcement to be made through a specific Task in ONE by using the ONE Announcement form. However, only Publishers can add the announcement to the Task.

How do Tasks appear in the Most Popular category?

The “Most Popular” category ranks Tasks based on how often they are opened by ONE users. These metrics are typically refreshed after a seven-day period.

Is ONE mandatory?

No, it is not mandatory; however, usage is highly recommended for a smoother, safer, and more customized user experience.

Is there a mobile app for this site?

There is not a specific app for ONE. However, ONE is available within the WashU Mobile app which is available in both the iOS App Store and the Google Play Store.

When do I need my WUSTL Key?

You will only need your WUSTL Key when you click on a Task that requires it. ONE is accessible to the public and not all Tasks will require log in with a WUSTL Key.

Who manages ONE?

Washington University Information Technology (WashU IT) manages ONE.

Why can’t I find the technology service I’m looking for in ONE?

Can’t find what you’re looking for? Anybody can submit a request to create a new Task by filling out the One.WUSTL Task/Task Center Creation form.