Welcome to Our New WashU IT Team Members As we embark on a New Year, we are joined by some new faces. Each new hire adds to the richness of the WashU IT workplace culture. A mix of expertise, talent, experience, and personality makes it possible for us to serve our customers and achieve our […]
Category: Home Page Feature
Enterprise Applications Successfully Completes AutoSys Job Migration to New Production Environment
Used by developers to schedule, monitor, and report critical information technology jobs, Autosys is an automated job-scheduling tool that will save the university time and resources. As a part of the Autosys Upgrade and Job Migration Project, the Enterprise Applications team migrated approximately 1,560 jobs to the new production environment between November 28, 2022, and […]
WashU IT: Disaster Recovery Tabletop 2022
Submitted by Harold Mack Recovery from the loss of a data center was the focus of a recently completed WashU IT tabletop exercise. If you have been in WashU IT long enough, you might remember several years ago when power went out in the primary WashU IT data center. Services were restored in 4 hours. Is […]
What’s Happening in EUS: In the WashU IT QA Lab – Windows 11
The WashU IT Quality Assurance Lab (QA) has begun testing Windows 11 and task sequence 2.2. The new task sequence will give techs the choice to install Windows 11 or Windows 10, since not all computers will be capable of running Windows 11. To ensure computers, software, and policies work as expected, new operating systems […]
What’s Happening in EUS: Customer Relationship Manager: The Voice of The Customer
Submitted by Thomas Walker We are your Customer Relationship Manager. Think of us as a partner, as our focus is building relationships and effective communications that enable you to better leverage information and technology in support of your individual missions. We work to bridge the gap between the customer and IT by being the voice […]
Message from Jessie Minton, Vice Chancellor & Chief Information Officer
Now that Thanksgiving is behind us, and December holidays and festivities are on the horizon, it is the perfect time to reflect on our journey during the last 12 months. I would like to express how proud I am to be part of an organization that cares about our community and the people in it. […]
WashU IT New Hires: Laverdure and Gaither Bring Service, Expertise to the Team
Please join WashU IT in welcoming two new staff members, both bringing a commitment to service and a wealth of experience to the team. John Laverdure, our new IT Program Manager for the Portfolio and Project Management Office, served in the military, and comes to WashU after professional stints at IBM, KPMG, and Ameren. His […]
What is IT Asset Management (ITAM)?
Pulled directly, and adapted from, techtarget.com/searchcio/definition/IT-asset-management-information-technology-asset-management December is IT Asset Management (ITAM) Awareness Month! Along with the IT Asset Management Program moving into full swing, it’s a great time to learn more about what ITAM is and why it’s so important. IT asset management (ITAM) is a set of business practices that combines financial, inventory […]
Life-Work and Work-Work Balance: Tim Brooks – Executive Director, PPMO and Service Management Office
We have all heard the term “work-life” balance. Why does the term start with the word “work” when we should be spending so much more time on the “life” part? This is not supposed to be a 50/50 balance. So, going forward, I plan to use the term, “life-work” balance. What does “life-work” balance really […]
Workday Orientation Training for New Hires
Submitted by Brian Schuler There is a lot that goes into starting a new job at Washington University. From setting up a WUSTL key, finishing onboarding, to getting your badge and all your access to multitude of Box and network folders. For some of us, there is this system called Workday, which seems new to […]