This page contains instructions and information about connecting using the wired network, wireless networks (WiFi), VPN, remote desktops, and more.

Wireless Networks


All University-owned Windows workstations connect automatically to WUSM-Secure. Do not use WUSM-secure with BYOD (Personal device) unless accessing PHI data. 

Note: If access to PHI data is needed, mobile devices will need to be enrolled Workspace One (formerly Airwatch) to connect to WUSM-Secure.

Connecting to WUSM-Secure

  1. Navigate to your Wireless settings.
  2. Select WUSM-Secure from list of networks.
  3. Select Connect (check Connect automatically if you’d like).
  4. A security box may appear. If so, select Connect.
  5. Enter user information as follows:
    User Name: Your WUSTL key Username
    Password: Your usual WUSTL key password
  6. If asked for a domain, type Accounts.
  7. Select OK or Connect.
  8. You may have to enter your WUSTL key password another time, and select Connect.
  9. Your wireless connection should now be associated with WUSM-Secure.

Eduroam can be used for non-clinical work, and general use by students, faculty, and staff.

Connecting to Eduroam

While each device configuration is different, they all follow the same basic directions:

  1. Select the wireless network eduroam from the list of wireless networks.
  2. Select Connect (check Connect automatically if you’d like).
  3. Enter your WUSTL Key username with an after it.
    • For example, if your WUSTL Key is jemurray you would enter for the username.
  4. Enter your WUSTL Key password.
  5. You may be prompted to accept a certificate, select OKAcceptAgree and AcceptContinue, or Ignore (it varies based on your device type).
    • If a window appears requesting additional settings, complete as such:
      • EAP Method: PEAP
      • Phase 2 Authentication: MSCHAPv2
      • Certificate: None or Unavailable
      • Anonymous: Leave blank
      • Username:
      • Password: Wustl Key password
    • Android users may need to select a CA certificate setting.  Choose Do not validate (or Not Required or None, depending on your system).  You may also need to specify your Phase 2 Authentication as MSCHAPv2.
  6. You are now connected to eduroam.
  • If you are unable to connect following these instructions, you may have to check your advanced settings, by following the instructions.
  • As a 3rd party service, there are times when the login might not work initially; trying again from a different location or an hour or two later typically works.
  • For a list of participating Eduroam institutions, check the Eduroam website.

While Eduroam is the primary wireless network for students WUSTL 2.0 is an additional available option.

WashU Virtual Private Network (VPN)

  • The WashU VPN allows you to connect to University resources which require a secure Washington University network connection.
  • You must have WUSTL Two-Factor Authentication (2FA) enabled to utilize the VPN.
  • Many tools do not require a VPN connection, such as Canvas, Zoom, Teams, Box, Outlook, and Office 365 applications. View the WashU Systems VPN Requirements (PDF) for a full list of what does and does not require VPN.

Wired Network Access

Danforth Campus Students

Please visit the Student Technology Services / Tech Den WiFi and Wired Network Connection page for information on connecting your device to the wired network.

Danforth Campus Faculty, Staff, and Contractors

WashU devices should connect to the Wired Network on the Danforth Campus. If you experience issues connecting to the wired network with your WashU device please contact the WashU IT Service Desk.

The McKelvey School of Engineering will start their Wired Network registration process in Summer 2024.

WUSM Campus Students, Faculty, Staff, and Contractors

The WUSM Campus is in the process of implimenting new security rules for the wired network. As a result you may be required to register your device to gain access to the wired network.

  • Devices obtained from the WashU IT Depot should connect automatically.
  • Macs users who obtained their computer from the WashU IT Depot Mac may need to acknowledge/accept a new certificate to gain access.
  • Personal devices will need to be registered to gain full access to the wired network.
  • A limited time registration can be used to obtain internet only access.
    Note: Internet Only Access does not allow you to utilize network resources such as file shares (ex.

Visit the Wired Network Registration Process page to learn more.

Workspace ONE – Securing Mobile Devices

Remote Desktop

  • Remote Desktop Connection allows you to access your office computer from other locations, giving you access to its data and installed software.
  • Your office computer will need to be configured to allow remote connections.
Remote Desktop Instructions

Remote Desktop (PDF) Windows to Windows

Remote Desktop (PDF) Mac to Windows

ITC Remote Desktop (for Orthopedics, Surgery, Ob/Gyn, SCC, WUCA)

For Mac to Mac Remote Desktop, enter a service request in ServiceNow.

Additional Topics

Troubleshooting your home internet

Overseas Technology Access

For more information