Recently, WashU IT hosted a quarterly cohort meeting of MOR graduates. This meeting focused on the influence of artificial intelligence (AI) on leadership. More than 100 IT professionals were invited to attend, each a member of a WashU MOR Leaders Program cohort. MOR Associates is a leadership development and strategic consulting group that provides extensive training opportunities, challenging […]
Category: IT Staff Event
Service Portal redesign coming the week of January 8
The Service Portal will have a new look and feel on January 8, 2026. Based on feedback from customer focus groups, the new portal will simplify navigation, provide more information up front about what customers can do on the service portal, and enhance Live Agent Chat. Notable changes include the following:
WashU IT Senior Leadership Team to present on FY goals during August IT All Hands
The next IT All Hands meeting will take place from 3-4 pm CT on Wednesday, August 20, featuring Chief Information Officer Jessie Minton and the WashU IT Senior Leadership Team. The team will offer a final progress report on major FY25 goals and provide an exciting update on FY26 goals. Major FY26 goals that were […]
Join the June IT All Hands meeting tomorrow
An update on WashU IT’s new branding, news about capacity planning efforts, and employee recognitions are the focus for Wednesday’s IT All Hands meeting. Matt Gerst, Lead Communications Specialist from Organizational Change Management, will walk attendees through newly created IT templates for meeting materials, emails, and more, reflecting the new WashU brand that was introduced […]
Meet some of WashU IT’s “People of ImpacT”
WashU IT is highlighting some special employees who received multiple nominations as People of ImpacT in 2024. Employees are nominated by their peers, managers, and customers. WashU IT is highlighting some special employees who received multiple nominations as People of ImpacT in 2024. Employees are nominated by their peers, managers, and customers. While 93 employees were […]
Tying service and experience together: University Services new website launches July 1
The Parking & Transportation and Campus Card websites will become part of the new University Services division website this summer. With a greater focus on customers, these enhancements will make it easier to find the information you need when you need it. The new face will be unveiled on July 1. A group of about […]
WashU IT Research Infrastructure Services (RIS) to enhance customer onboarding experience with website and portal upgrades
WashU IT Research Infrastructure Services (RIS) is pleased to announce the upcoming launch of an enhanced customer onboarding experience for users. Enhancements will be made starting in late May to elevate the customer experience. After May 30, you can go to the RIS website to explore the updates. Some of these upgrades will include a […]
Room for everyone at 4480 Clayton
Exciting news – starting May 12, staff can easily reserve shared cubicles at 4480 Clayton through Outlook Calendar, whether on a Desktop or via Web Access. Just a heads-up, more guidance is coming soon, and the WashU IT Reservations option will no longer be available in the EMS Web App after this date. For our […]
Introducing our new WashU IT email signature – now available
In line with the new WashU brand, and to emphasize that we are all WashU IT, a new mail signature line is being made available for you to add within Outlook. Consistent use of a uniform email signature line across all of WashU IT aids information security efforts by helping our customers spot and report […]
The WUSTL Key is now WashU Key
The WUSTL Key is changing names to WashU Key on March 18. While getting a new name and new look, rest assured that your login process will remain unchanged.