Message from CIO Jessie Minton: Join Us Wednesday for the Unveiling of IMPACT

At 10:00 a.m. tomorrow we will launch our highly anticipated new IT Strategic Plan, IMPACT, during our monthly IT All Hands meeting. I hope you will join us for this historic occasion. Before that meeting, I invite you to explore our new webpages showcasing this plan and what it means to each one of you. […]

WashU IT Welcomes Microsoft 365 (M365) Apps on February 8th, 2023.

WashU IT became the first department at WashU to adopt Microsoft 365 (M365) Apps, Washington University’s cloud-based productivity platform. All the latest productivity apps are included in M365, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.   Microsoft has made a major change to the branding of its Microsoft Office product. Microsoft Office is […]

What’s Happening in EUS: Systems and Procedures Changing Name to Systems Support

Effective Monday, February 13th, WashU IT Systems and Procedures will be renamed to WashU IT Systems Support.   “The name WashU IT Systems Support better aligns with the specialized phone support we provide for applications such as Workday, ADIS, RMS, and Learn@Work,” says Lisa Jordan, Assistant Director End User Services, Service Desk.  Systems Support’s functions will remain […]

What’s Happening in EUS: In the WashU IT QA Lab – Windows 11

The WashU IT Quality Assurance Lab (QA) has begun testing Windows 11 and task sequence 2.2. The new task sequence will give techs the choice to install Windows 11 or Windows 10, since not all computers will be capable of running Windows 11. To ensure computers, software, and policies work as expected, new operating systems […]

100 Neediest Cases

Submitted by Sarah Grantham Tis the season for giving Join in the WashU IT Holiday Gift Drive for the 100 Neediest Cases and Epworth! As you may have heard, we are committing to providing a little holiday cheer to four (4) families from the 100 Neediest Cases and 22 youth from the Transitional Living Program […]

Meet the WashU IT Team: Beth Behrhorst – Communications Strategist, Office of the Chief Information Officer

Please join WashU IT in welcoming Beth Behrhorst as our new Communications Strategist for the Office of the Chief Information Officer as part of our IT Organizational Change Management team. Collaborating with communications teams across the university, Beth will develop, execute and maintain the strategic plan for OCIO communications, as well as, serve as the […]

November 1: Systems Operations Center (SOC) changing names to Network Operations Center (NOC)

The WashU IT Systems Operations Center (SOC) will be renamed the Network Operations Center (NOC) to better align the name with the function. The functions and subgroup (Command Center, Infrastructure Administration, and Analytics) of the NOC will not change. For more details, please see NOC at-a-glace. Additionally, the IT industry uses SOC to refer to […]

Enterprise Applications: The Solution Architect team looks to expand

Submitted by Jennie Franke The Solution Architect team in Enterprise Applications is growing, and has an opening for a Solution Architect. If you or someone you know is interested, please have them apply in Workday. If you want to know a bit more about what this team and position are responsible for, here’s a brief […]

August 18th: Vendor Planning and Negotiations Training with ClearEdge

Submitted by Ron Dinning Do you engage with vendors as part of your job? Would you like the chance to develop stronger communication skills and specific techniques for more effectively working with them? Join us on August 18th from 2:00 PM to 3:00 PM CT for ClearEdge’s Planning and Negotiations Training! Grounded in ClearEdge’s Leverage […]