Five Year Dell Computer Warranty Transition

This applies to Danforth faculty and staff. Washington University Information Technology is committed to providing exceptional customer service and a positive experience. With that goal at the forefront, Washington University Information Technology is pleased to communicate that the WashU IT Depot will be transitioning to five years of warranty for all standard Dell laptops and […]

WashU IT Services for Fall 2020 Semester

Entering the Fall 2020 semester, WashU IT would like to welcome back our students, faculty, and staff. We aim to provide the highest level of service to WashU campuses while observing safe and healthy practices for everyone.  To ensure success and comply with alternate operations and public health recommendations, WashU IT will have a modified approach to providing technology services this fall. We […]

August 2020: Qualtrics New Features Release

Qualtrics has released the new features throughout the month of August, 2020. Please see the below Qualtrics Product Release Notes for details August 5, 2020 August 12, 2020 August 19, 2020 August 26, 2020 Please visit the Qualtrics How To page for more information on Qualtrics

September 3: New Feature Release for One

ONE Banner

OneCampus will perform routine maintenance on September 3, 2020.No outage is anticipated. A few new features will be available including, but not limited to: New Content Management System Featuring Pages & Sites Password Restricted Content (Require Login to View) Google Tag Manager Integration Selecting Roles Applies Without Leaving Dropdown Please visit the OneCampus September Release […]

September 3: DocuSign New Features

DocuSign will perform routine maintenance on September 3, 2020.No outage is anticipated. A few new features will be available including: DocuSign ID Verification Enhancements DocuSign eSignature for Workplace from Facebook DocuSign Click Enhancements Please visit the DocuSign September Release Page for update details.Please visit the DocuSign How To page for more information on DocuSign.

Welcome to the New WashU IT Website

We have moved some things around: Support and How-To content are combined in our Help section. Commonly used links previously found in the sidebar can be found in the main menu “I Want To” dropdown. Support contact info can be found in the footer of all pages. SITS project information is now in our Current […]

July 6: Maestro “Danforth” Target Groups Change

Washington University Information Technology recently became aware that the Maestro “Danforth” Target Groups are only pulling email addresses for faculty and staff who are physically located on the Danforth Campus group (Danforth, West, and North campuses).  Meaning “Danforth Employees” who are physically located on the Medical Campus are not currently included. On July 6, the […]

January 2021: Skype for Business Retirement

Microsoft has announced the retirement of Skype for Business in 2021.  All Skype for Business functionality has been replicated and expanded upon in Teams, Microsoft’s collaboration application. Washington University Information Technology will retire Skype for Business in January 2021 and is pleased to announce that we are ready to support the core functionality of Microsoft […]

June 27: New Features for One.wustl.edu

OneCampus will be performing routine maintenance on June 27, which will introduce new features to One.wustl.edu. Allow users to choose the number of search results to view Navigate from the Task Details page to the Main Page using a new Home Button. No outage is anticipated in connection with this maintenance. Click here to view […]

Introducing the WashU IT Metrics website

Washington University Information Technology is pleased to announce the release of the WashU IT Metrics website. This password protected site (Wustl Key username and password) contains metrics from multiple areas including, but not limited to: VPN and Internet connection bandwidth; customer service survey responses; Zoom usage; HRMS and AIS availability and login times; Research Compute […]