Announcements

September 29 and 30 – Learn@Work Outage

By a.wylie on September 13, 2017 in Alerts, Announcements, Outage and Maintenance

Learn@Work will be unavailable from 9:00 PM September 29th to 7:00 AM September 30th as Washington University Information Technology performs quarterly updates to bring new functionality to the service. Detailed enhancement information will be made available within the Release Notes on the Learna...

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WashU IT Joins with MGI to Develop Services for Researchers

By Aisha Goodman Hamilton on September 11, 2017 in Announcements, News & Events

On June 23, Dr. Susan Dutcher, acting Director of the McDonnell Genome Institute (MGI), Dr. Jenny Lodge, Vice Chancellor for Research, and John Gohsman, Vice Chancellor for Information Technology and Chief Information Officer announced the formation of an IT services organization focused on provi...

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New IT Service Request Workflow Streamlines Service Delivery

By Aisha Goodman Hamilton on September 11, 2017 in Announcements, News & Events

In an effort to improve IT service delivery, WashU IT has updated several commonly used online forms for requesting email services and hardware. The ServiceNow forms enable a new approval workflow that includes an approval requirement for requests. The new process will streamline delivery of emai...

September 5 – ePARS Outage

By a.wylie on August 25, 2017 in Alerts, Announcements, Outage and Maintenance

In order to address reported issues, Washington University Information Technology will implement a new software build which will cause ePARS to be unavailable September 5th, from 8:00 am to 5:00 pm. Have questions? Email us. We appreciate your patience as we enhance our services.

July 24 – Office 365 Change – MS Teams

By a.wylie on July 19, 2017 in Announcements

On July 24 at 7:00pm, WashU IT will be able to access the MS Teams app. To access MS teams, log into your Office 356 account by going to (https://email.wustl.edu) and selecting the “Login to Office 365” link. Locate Teams in your apps. For questions and to learn more about MS Teams, visit Microso...

Security Alert: Office 365 Email Phishing on Campus – July 14, 2017

By Aisha Goodman Hamilton on July 14, 2017 in Alerts, Announcements

Alert:  Office 365 Email Phishing on Campus Risk:  High Details:  The Information Security Office has received several reports of phishing emails across campus. The email indicates that there is currently a health concern on Campus and instructs users to click on the links for an update. Action: ...

JULY 10 – ONE.wustl.edu Outage Detected

By Aisha Goodman Hamilton on July 10, 2017 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has detected intermittent outages with ONE.wustl.edu. We are investigating the issue and will provide updates as they become available. You can still access WashU services through the service websites. Below are quick links to the most-visited sites: H...