Announcements

Feb 12 & 13: Wireless Outages

By mgerst on February 8, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology needs to reset the wireless routers to implement new configurations.  There will be a brief (5 minute) outage, occurring immediately after the reboot at 5:00 a.m., affecting Danforth Campus wireless on February 12 and Medical Campus wireless on Februar...

February 15-16: Planview Update

By allisonstewart on February 7, 2019 in Announcements

On February 15, at 10 p.m. – February 16, at 1 a.m., the Planview service will be updated. The update will correct the issue where user email notifications for manager approval of timesheets are not filling in with the timesheet period and approver name. Have questions? Email us. We appreci...

Feb 7: West Bldg, 4th floor, Network Outage

By mgerst on January 31, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will be upgrading the network switch servicing the 4th floor of the West Bldg in order to install additional user ports. This upgrade will result in a one hour network outage of the WUCON wired network, wireless network, and VoiP phones on February 7th...

February 8 – ServiceNow Outage

By allisonstewart on January 31, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will perform an upgrade to ServiceNow on February 8, 6 p.m. – 7 p.m. During the upgrade window, you will not be able to create new requests or incidents. This includes emailing ithelp@wustl.edu during the upgrade window. Have questions? Email or ...

February 22-23: Learn@Work Outage

By allisonstewart on January 31, 2019 in Alerts, Announcements, Outage and Maintenance

Learn@Work will be unavailable on February 22, at 11 p.m. – February 23, at 7 a.m., as Washington University Information Technology performs quarterly updates to bring new functionality to the service. Detailed enhancement information will be available within the Release Notes on the learna...