Announcements

June 26 – Office 2016 Login Changing to WUSTL Key

By allisonstewart on June 13, 2018 in Announcements

On June 26, the login experience for users of Office 2016 on a PC will change. At the next password change or new login to any installed Office 2016 app, Microsoft Office 2016 applications will display the Washington University WUSTL Key login page instead of the normal Windows username/password ...

University Names Interim CIO

By Aisha Goodman Hamilton on June 7, 2018 in Announcements, IT Staff News, News & Events, Uncategorized

On May 30, Executive Vice Chancellor for Administration Henry Webber, on behalf of Washington University leadership, announced that Executive Director of Shared Infrastructure Ed Welker will serve as interim CIO upon Vice Chancellor and CIO John Gohsman’s departure. Webber noted that university l...

May 31: Archibus and Related Systems Outage

By allisonstewart on May 30, 2018 in Alerts, Announcements, News & Events

Washington University Information Technology will perform maintenance on Archibus and its systems of OSIS, myReservations, BED workspace, ManageSpace Survey module, and OASIS, on May 31, 10:30 p.m. – June 1, 2:30 a.m.  The ManageSpace survey module will continue to be unavailable until June...

May 26 – ITC SharePoint Outage

By mgerst on May 24, 2018 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will perform an infrastructure upgrade which will cause ITC SharePoint sites to be unavailable on Saturday, May 26, from 9:00 p.m. – 9:30 p.m. Have questions?  Please call ITC Information at 314-362-4540. We appreciate your patience as we enhance...

May 11 – Epic Citrix Receiver Release

By allisonstewart on May 11, 2018 in Announcements

Machines migrated to Shared IT Services In preparation for the Epic go-live, Washington University Information Technology will perform the final push of the new version of the Epic Citrix Receiver to workstations on May 11 at 7 p.m.  You will receive the new version of the Epic Citrix Receiver if...

May 8, 2018: Infoblox DNS/DHCP server upgrade

By mgerst on May 4, 2018 in Announcements

Starting at 5:00am, May 8, 2018, the DNS/DHCP servers for the Danforth Campus will be updated to a new software version to address performance issues.  The upgrade is sequential; therefore, no outage is expected. Services should be fully restored by 8:00am, May 8, 2018. We appreciate your patienc...

Happy Administrative Professionals’ Day!

By quintsmith on April 24, 2018 in Announcements, News & Events

The Office of the CIO appreciates the partnership we have with our WashU administrative professionals. Your willingness to help us test new services and to provide feedback on how you’re using existing services is invaluable. No single group does more to ensure the continued success of our instit...

April 20 – Epic Citrix Receiver Release

By allisonstewart on April 24, 2018 in Announcements

On April 20, at 7 p.m., Washington University Information Technology pushed a new version of the Epic Citrix Receiver to workstations in the Nephrology, Oncology, NeuroSurgery, Orthopaedic Surgery, OB/GYN and BMT departments. If you are having issues, please call our Help Desk at 314-933-3333. We...