Announcements

May 4: Update to F5 DNS Servers

By allisonstewart on April 25, 2019 in Announcements

On May 4, from 6 p.m. – 10 p.m., Enterprise Engineering will be updating our F5 DNS servers. (These are the devices that provide failover between data centers, for highly-available applications.) No outages or downtime are expected. Have questions? Email or call us, referencing CHG0050044. ...

April 24: Single Sign-On is Now Available

By allisonstewart on April 24, 2019 in Announcements

Single Sign-On (SSO) is now available to faculty and staff that have Accounts domain-joined workstations and log in with their WUSTL Key (Accounts credentials).* What is Single Sign-On? Single Sign-On is gaining access to WUSTL Key-enabled web applications without having to enter your WUSTL Key c...

June 22-23: GDCE/RDC Electrical Switchgear Maintenance

By allisonstewart on April 18, 2019 in Announcements

On June 22, 7 a.m. – 5 p.m. and June 23, 7 a.m. – 5 p.m., Washington University School of Medicine Facilities will perform an electrical switchgear maintenance at GDCE/RDC, per their routine seven year schedule. This maintenance will necessitate the power down of one electrical feed a...

April 23: Change Authentication Server for WUSM-Secure wireless

By mgerst on April 17, 2019 in Announcements

On April 23, from 6:00 – 6:30 am, the Authentication Server for the WUSM-Secure wireless will be upgraded. No outage is anticipated with this change. Have questions? Email or call us, referencing CHG0050342. For urgent issues, please call us at (314) 933-3333. We appreciate your patience as...

April 23: Medical School Wireless Controller Reload

By mgerst on April 17, 2019 in Announcements

On April 23, from 5:30 – 6:00 am, the Medical School Wireless Controller will be reloaded. No outage is anticipated with this change. Have questions? Email or call us, referencing CHG0050406. For urgent issues, please call us at (314) 933-3333. We appreciate your patience as we enhance our ...

April 27 – Maestro Mailing Service Outage

By allisonstewart on April 17, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will perform an upgrade which will cause the Maestro mailing service to be unavailable on Saturday, April 27, 8 a.m. – 4 p.m. This upgrade will resolve the issue that caused the recent Maestro outages. If you have mail jobs scheduled for delivery...

April 15 – Atlassian Confluence Outage

By allisonstewart on April 15, 2019 in Alerts, Announcements, Outage and Maintenance

Due to a security vulnerability, Washington University Information Technology is performing an emergency upgrade. During the upgrade, the WebDAV and Widget Connector plugins will be unavailable. We will send notification once service has been restored. We appreciate your patience as we work to co...