Announcements

December 27 – RightFax Being Retired and Replaced With Faxcom

By allisonstewart on December 6, 2018 in Announcements

On December 27, at 8 p.m., the RightFax e-fax application will be retired and replaced with Faxcom. As such, RightFax will be removed from your computer and you will need to begin using Faxcom. Please visit our website for information, quick guides and short training videos on how to use Faxcom. ...

December 26: Change Advisory Board (CAB) Meeting Cancelled

By allisonstewart on December 5, 2018 in Announcements

Due to the holiday, the CAB Meeting scheduled for Wednesday, December 26, has been cancelled. If you have normal changes scheduled between Monday, December 24 – Sunday, January 6, please submit and represent your changes for CAB review at the December 19 CAB Meeting. Have questions? Email us.

December 17 – February 8: ServiceNow Upgrade

By allisonstewart on December 5, 2018 in Announcements

From December 17 – February 8, Washington University Information Technology will upgrade ServiceNow. During the upgrade window, there will be a freeze on ServiceNow developments and enhancements. ServiceNow will still be available for use during the upgrade window. Have questions? Email us....

Nov. 14 – Planned Website Outages

By mgerst on November 14, 2018 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will be performing maintenance to the Server which caused the Website outage from earlier today to mitigate future unexpected outages.  this will cause the Websites listed below to be unavailable tonight, Nov. 14, from 6pm to 7pm. Affected Websites: ht...

Nov 1, 2018 – Remote Desktop Change

By mgerst on October 24, 2018 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology (WashU IT) has identified that machines on the network which utilize the remote desktop service have been the targets of attempted hacking. In order to secure the network WashU IT Network Engineering will block the port which will disable use of remote...

Oct 25, 2018 – AirWatch MDM Upgrade

By mgerst on October 17, 2018 in Alerts, Announcements, Outage and Maintenance

On October 25, from 10 a.m. to 2 p.m., the AirWatch MDM production environment will be updated from 9.0 to 9.6.  This update includes a change in branding.  After the update the console will display “Workspace ONE UEM” in place of the previous “AirWatch” branding. The AirW...