Meet the WashU IT Team: Beth Behrhorst – Communications Strategist, Office of the Chief Information Officer

Please join WashU IT in welcoming Beth Behrhorst as our new Communications Strategist for the Office of the Chief Information Officer as part of our IT Organizational Change Management team. Collaborating with communications teams across the university, Beth will develop, execute and maintain the strategic plan for OCIO communications, as well as, serve as the […]

Enterprise Applications (EA) and WorkDay collaborate on “Thinksgiving”.

On Thursday, November 3rd, WashU IT had two cross-functional teams from Enterprise Applications (EA) & the Workday Support Team participate in a one-day collaboration event called “Thinksgiving”. Thinksgiving connects St. Louis nonprofits with innovative teams from smart companies for a day of creative problem-solving focused on the future. It was developed by Filament, a local company that […]

Meet the WashU IT Team: Christina Fox – IT Project Portfolio and Governance Coordinator

Please join WashU IT in welcoming Christina Fox to the PPMO & SMO team. Christina will serve as an IT Project Portfolio and Governance Coordinator. In this role, Christina will manage and monitor several important functions including project intake, coordination and facilitation of our governance organization, Planview time reporting and effort forecasting, Planview reporting and […]

Enterprise Applications (EA): Accomplishments – October 2022

Submitted by Ramalakshmi Gopalakrishnan Domain Project Title Project Summary Project Team Implementation Date Student EA-T3- EA-9191 – Student Affairs: Presence.io WUGO Replacement – EMS Integration The integration between WUGO and EMS sends Student Group membership information from Presence, the new vendor for the Washington University Group Organizer (WUGO) system, and EMS (Reserve-A-Space) the main room […]

WashU IT welcomes Melissa Schicker, Administrative Coordinator

It is with great excitement that WashU IT welcomes Melissa Schicker as their new Administrative Coordinator. As the new IT team member, she will assume the responsibilities of Carol Coplin, who retired from the WashU IT team this fall. Melissa has worked in various departments around WashU campuses before joining IT. Melissa begins her career […]

November 2: Changes when calling the Service Desk, Workday Support Line, Systems and Procedures, and Campus Operator

WashU IT is implementing a new phone system for some support groups on November 2, 2022, at 8 p.m. CST. There is no outage expected during the implementation.  The new phone system, Five9, allows us to implement features that are beneficial to our customers. When you call the Service Desk (314-933-3333), Workday Support Line (314-935-WDAY), Systems and Procedures […]

November 1: Systems Operations Center (SOC) changing names to Network Operations Center (NOC)

The WashU IT Systems Operations Center (SOC) will be renamed the Network Operations Center (NOC) to better align the name with the function. The functions and subgroup (Command Center, Infrastructure Administration, and Analytics) of the NOC will not change. For more details, please see NOC at-a-glace. Additionally, the IT industry uses SOC to refer to […]

Student Tech Services (STS): 3D Printing at WashU

Zach O’Connor, a former Student Tech Services (STS) student employee who studied Biomechanical Engineering at both Elon and WashU, is one of the newest hires for Student Technology Services and Tech Den. As the full time 3D Print Technical Specialist for the two service desks Zach is the de facto subject matter expert in all […]

ONE.WUSTL Has New User Interface

WashU IT has launched a new user interface for the ONE.WUSTL single-sign-on portal. With more than 250 tasks available, the portal gives the WashU community a quick and easy shortcut to services and systems such as WebSTAC, Canvas, Workday, Box, Outlook, and more from a single source, eliminating the time spent searching through browser bookmarks or attempting to […]