Nominated for a prestigious WashU IT ImpacT award, members of the Software Operations Team in End User Services (EUS) have been recognized by a peer for streamlining and improving the customer’s experience during the software renewal process. Individuals are nominated by their peers for an ImpacT award for a number of reasons, including: Regardless of title, those nominated are seen as leaders due to […]
Category: IT Staff News
Celebrating Excellence: Bob Martin recognized with WashU IT 2025 Person of ImpacT Award
IT Service Management Analyst I Bob Martin has been selected as the 2025 WashU IT Person of ImpacT Award winner. This prestigious award honors individuals who exemplify the IT strategic plan, ImpacT. Since the launch of the plan in March 2023, individuals have been nominated by their peers, coworkers and managers. They are recognized for […]
FY26 Goals in Action: Mid-Year Progress Across WashU IT
As the fiscal year progresses, WashU IT continues to make strong progress across a broad set of strategic efforts related to the FY26 Goals. While many initiatives are advancing simultaneously across the organization, several areas stand out for the significant momentum and impact demonstrated so far. Together, these accomplishments reflect not only technological progress, but […]
WashU IT launches ITSM Roundtable Series to strengthen service excellence
The End User Experience team is launching a new IT Service Management (ITSM) Roundtable Series, inviting WashU IT staff to take a seat at the table. The series is designed for anyone interested in reducing friction, improving collaboration, minimizing risk, or enhancing support for university customers. Kickoff: April 24 at 2 p.m. Session 1: What Is IT Service […]
Enhance research with upcoming HPC and AI Training series
RIS has announced an upcoming HPC Training Series designed to equip both beginners and advanced users with essential computational skills. The training sessions will focus on speeding up C code and scaling AI models on RIS Compute2. Training sessions available: Reasons to Attend: As computational demands grow, efficiency remains essential. These workshops will provide hands-on skills necessary to: Prerequisites: General […]
Software renewal surveys launch in spring
The Software Asset Management (SAM) team is launching a series of software renewal surveys this spring as part of a continued effort to streamline renewals, improve communication and ensure licensing aligns with campus needs. A new Renewals page on the SAM Communications Hub provides users with a centralized location for schedules, instructions and support resources. Access the page through […]
University leaders take part in WashU Police Department’s “See Something, Say Something” training
WashU has recently initiated the “See Something, Say Something” campaign, aiming to encourage campus community members to take an active role in ensuring campus safety. In a show of dedication to this cause, WashU IT leaders joined leaders across campus for a training session hosted by the WashU Police Department (PD). The presentation included key updates and protocols that […]
Feedback is a gift: Anonymous WashU IT Employee Engagement Survey open through Feb. 27
WashU IT employees now have an opportunity to help shape the future of the organization. The latest #BeHeard Employee Engagement Survey launched Monday, and senior leaders are urging staff to take part and share candid feedback through the anonymous survey. “Your input plays a critical role in shaping our priorities and guiding the actions we […]
WashU IT Senior Leadership Team to present FY goals update and announce ImpacT Award recipient during February IT All Hands meeting
The next IT All Hands meeting will take place from 3-4 pm CST on Wednesday, February 25, featuring Chief Information Officer Jessie Minton and the WashU IT Senior Leadership Team. The team will offer a mid-year progress report on major FY26 goals, followed by Minton presenting the 2025 ImpacT Award. Highlights will be shared on […]
Building momentum: Progress on the WashU IT Operating Model
WashU IT is on a mission to strengthen how we work together. The WashU IT Operating Model effort was collectively developed in 2024 with a clear goal: to ensure IT functions are efficient, aligned with business priorities, adaptable, secure and cost-effective. Melinda Schmidt, Assistant Vice Chancellor and Chief of Staff, serves as project sponsor. “The […]