IT Professional Services icon

People-based services that support the management of IT for the university, comprised of consulting services not related to specific services identified in other categories.

Request Services

IT Professional Services

ITSM – IT Service Management Office Services

Performance Support – Development and delivery of change management and training solutions

Service Desk

ServiceNow Platform – ServiceNow platform service requests including things such as platform enhancements, ServiceNow group management, and non-IT catalog items. For ITSM changes to ServiceNow the catalog items under ITSM should be utilized.

Complete the General Service Request form to request these services if a specific form is unavailable.

Features & Options

  • Enterprise architecture
  • Continuous improvement and innovation
  • Digital accessibility
  • IT communication and documentation
  • IT service delivery and support
  • Portfolio and project management
  • Reporting & Dashboards
  • Return to Work – Danforth IT Support
  • Training and outreach