The WashU IT Customer Relationship Management team serves as an advocate for the customer to ensure their needs are conveyed and met. This requires internal coordination. CRM is actively seeking collaboration opportunities and partnerships, directly aligning and supporting our ImpacT guiding principle. We have enjoyed valuable collaborations with Enterprise Applications (EA), Enterprise Engineering (EE), Information […]
Category: Uncategorized
Student Tech Services (STS): FA23 Tech Training
As students return to campus for the Fall 2023 semester, Student Tech Service (STS) welcomes them back. In the photos below, the team shows Student Tech Training for the Fall 2023 semester, including an introduction and welcome from CIO Jessie Minton.
Access Management Employee Spotlight: Trent Miller – System Access Specialist
Trent Miller is the newest member of the Access Management team. Trent has a B.S. in Computer Science and a B.A. in Web Design from Butler University. He also brings 4 years of IT support experience and a great deal of enthusiasm to his role. In his short time with the Access Management team, Trent […]
Student Tech Services (STS): Meet Your STS Techs – Michael Lee, Student Technology Coordinator for Village-Lopata
Name: Michael Lee Grade: Sophomore Major: Mathematics and Economics Position at STS: Village-Lopata STC What made you want to work at STS? Housing priority (Dear Freshman, STCs get housing priority ) Which emoji represents you the best, and why? The wizard one because I’m a mystical being and I like Gandalf from Lord of the […]
Learn more about tuition assistance for WashU IT Employees
As a WashU employee, you might be eligible to take advantage of university tuition assistance. Regular full-time employees who have met qualifying service requirements are eligible for university assistance covering 100% of part-time, evening undergraduate program tuition costs and 50% of part-time, evening graduate program tuition costs for courses offered through the university. Learn more […]
Important Message from HR: WashU IT Employee Resources available to report discrimination, harassment, and more
Here at WashU IT, you are a valuable part of the Washington University community. As a valued member of our team, we want you to feel safe and welcome. Whether you are an employee, a contractor, a patient, or a family member, if you experience discrimination, harassment, conduct you feel is abusive, or any type […]
Enterprise Applications (EA): Atlassian Celebratory Party
Following the successful implementation of Atlassian Move to Cloud project, the project team met at Bella Milano in O’Fallon, Illinois for a celebratory dinner. The event was organized to commemorate their remarkable accomplishes, including EA’s inaugural venture into the cloud. As a gesture of appreciation, each team member was presented with a gift bag comprising […]
Message from the CISO: Introducing the WashU CyBear Secure Program
The day has finally come, and the Information Security Roadmap Team and I are proud to present the new name from our 5-Year Roadmap naming contest. The name of our roadmap program will be WashU CyBear Secure Program: Protect & Empower. We would like to thank everyone for their assistance toward this initiative. I would […]
Tech Den’s Curry Enjoys the Innovative Aspects of Her Role in 3D Printing
Based on a conversation with Madison Curry, one would think she has held her position as a technical support specialist with the Tech Den team for years. To learn she has only been part of the WashU IT family since March is a bit surprising. The Salina, Kansas native earned a Bachelor of Fine Arts […]
Multiple Winners Identified in InfoSec Roadmap Project Naming
The Information Security Roadmap Team and I would like to thank everyone for their patience as we figured out a solution to the tie that resulted from our Information Security 5-Year Roadmap naming contest. As stated previously in Tuesday Tech, your suggestions were incredible. We appreciate the input that was put forth toward this effort. […]