WashU Vice Chancellor for Technology and Chief Information Officer Jessie Minton will serve as one of four panelists for a TechLX event on Wednesday. The State of IT Leadership CIO Roundtable will take place from 4-4:45 pm. Minton will be joined by fellow panelists Amanda McClerren, CIO and Head of Digital Transformation and IT at […]
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WashU IT At-a-Glance Team Documents
Newly updated team-focused IT at-a-glance documents are here, offering an introduction for new and existing IT staff who want to learn about WashU IT. These materials are quick references about each team’s services, offer background about how to request work, and provide information about team leadership and how to view different teams’ active work on their docket. […]
Security Microlearning Schedule Adjustment and Other Improvements
Thank you for participating in our security awareness microlearning. Your feedback has been invaluable to the success of this project. We are adjusting our training schedule to align our microlearnings with the beginning of each month and to prepare for the addition of the rest of the Central Fiscal Unit (CFU) soon. Your next assigned […]
Building Connections: Tech Den Welcomes Back Students to WashU
At WashU IT, we’re dedicated to meeting students where they are—and for new students, that means being present from day one. That’s why Tech Den proactively reached out to all Washington University in St. Louis schools to participate in their student orientation events. “It’s essential for us to connect with students face-to-face, creating a welcoming […]
WashU IT Chief of Staff Teams Align on FY25 Goals at Saint Louis Zoo Event
Recently, areas reporting under the WashU IT Chief of Staff attended an on-site meeting to ensure FY25 goals alignment. Our IT Portfolio and Project Management Office, Finance and Administration, Human Resources, and Vendor Management teams came together for an inspiring meeting at the Saint Louis Zoo. The event was led by Melinda Schmidt, Assistant Vice […]
WashU IT enhances customer experience with new phone system implementation
On August 1, WashU IT successfully implemented a new phone system that enhances the customer experience for both the Network Operations Command Center (314-935-7048) and the Service Desk (314-933-3333). For the Network Operations Command Center, callers now encounter new call selection options with the added ability to speak their selections.: 1 – Major Incident 2 […]
ImpacT Spotlight: Learn about the recent WashU IT and BJC joint CrowdStrike response
When cybersecurity vendor CrowdStrike deployed a flawed software update in the early morning hours of July 19, WashU IT’s internal processes led to early detection. Quick action initiated via Teams and our distributed IT partners minimized the campus wide impact. Members of our IT teams then worked side-by-side with BJC IT teams to implement mitigation […]
WashU IT to serve as a pilot group for Workday HR’s new performance management experience
We are excited to introduce WashU’s new way of capturing employee performance. Starting Monday, August 12th, WashU IT will join a select group of campus partners piloting our new process in Workday. The pilot program is available for full- and part-time WashU IT employees. For those eligible to participate in the pilot, please check your […]
Welcome Back from STS and Tech Den
Welcome back, WashU Bears! Student Technology Services (STS) and Tech Den are thrilled to have everyone on campus for another exciting year of learning and growth. We are here to ensure that all your technology needs are met, from maintaining smooth network connectivity and fulfilling your 3D printing requests to assisting with any WashU IT […]
WashU IT OCM team engages in accessibility training for enhanced skills and greater inclusivity
The IT Organizational Change Management (OCM) team has embarked on a journey to deepen their knowledge and professional skills in accessibility, defined as the design of products, devices, services, or environments for people with disabilities. The initiative aligns with the WashU IT Customer Experience Plan, which aims “to make our customers feel confident, valued, and […]