May 17: Maestro user access removal  

As part of the Maestro retirement, Maestro user access will be removed on May 17th, 2024. Please transition to Emma or another application for mass emailing prior to May 17. Visit the  Mass Emailing page  for more information.  Have questions? Submit a ServiceNow ticket  and include  Attention: Enabling Applications in your request.  We appreciate your patience as we […]

Celebrating WashU IT new hires between January-April, 2024

It takes the commitment and dedication of a talented team to position WashU IT as the trusted strategic partner at WashU. Since January, we have added to our diverse and skilled group of professionals, helping pave the way to a bright and vibrant future.  Welcome to our new contractors and full-time employees.  Welcome to our […]

Celebrating WashU IT promotions between January-April 2024

When employees are promoted, it is a time for teams to celebrate their internal talent and recognize the hard work, dedication, and accomplishments exhibited by individuals. Since January, there have been some promotions that help position WashU IT for future success.  Congratulations are in order to recognize some talented professionals who have exemplified the tenets of […]

The last STS All-Staff Meeting of the year: Celebrating Student Techs 

As the academic year ends, STS celebrated the final STS all-staff meeting on April 19th. This last meeting acknowledged the contributions of the student techs who have dedicated their time and skills throughout the year. It was also a chance to gather all the student techs who’ve worked with STS this year, including the soon-to-be […]

Tuition assistance helps WashU IT employees plan for the future 

WashU offers many ways for employees to benefit from tuition assistance programs. Pursing available WashU degrees can help you and your dependents build your career, expand your prospects, and plan for the future.  Qualified full-time employees who have met necessary service requirements can benefit from university assistance to complete degree programs. The benefit available to […]

Our future is shaped by our past: Recognizing years of service 

Several employees marked anniversaries this month. Whether celebrating 1 year or 25, WashU IT employees are devoted to the success of the institution and their colleagues, and delivering a superior customer experience.  Congratulations to those celebrating milestone work anniversaries, and thank you for all you do to support ImpacT, our IT Strategic Plan, each other, […]

Onward and Upward:  Elevating Collaboration with our Atlassian Cloud Voyage

The Atlassian Cloud Migration Project team has reached the milestone of retiring the on-premises Confluence and Jira applications, along with their associated servers. While retirement planning began 2 years earlier, core project activities officially began in October of 2022 as the team began to gather requirements and learn the features and functionality unique to the Atlassian […]

Planview ServiceNow Request Form

WashU IT is pleased to introduce the Planview Administrative Requests ServiceNow request form for Planview related issues, requests, and questions. Simply select the Type of request from the drop down menu and enter the details in the Please describe your request field. Exception: New License Requests Have Questions? Submit a Planview Administrative Request or visit the Planview resources webpage. 

March IT All Hands recording and materials now available

The meeting recording and the presentation materials from the March IT All Hands meeting are now available for review. If you were unable to attend last month’s meeting, or if you just want a recap, please explore the materials from the last meeting, or any of the past meetings from the last several years.

Unlocking Success: The Story Behind our Mass Emailing Makeover

The Emma Product Replacement for ListServ Maestro project was created to replace the aging ListServ and ListServ Maestro applications and associated hardware. These common good applications enable mass emailing functionality for various populations across the university.  The introduction of Emma to Groups 1, 2 and 3 has been met with enthusiastic reception, leading the team to accelerate […]