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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

Introducing Karen Schilli as the New Director of IT Governance, Portfolio, Capacity & Demand Management at WashU IT

As the new Director of IT Governance, Portfolio, and Capacity and Demand Management, Karen Schilli brings a wealth of experience and a deep understanding of WashU’s unique IT landscape. In her new role, she will lead key initiatives in IT governance, strategic portfolio alignment, and capacity planning across our organization. This critical role places Schilli […]

Copilot for M365 now available

An innovative tool designed to enhance productivity and streamline workflows within Microsoft 365 applications, Copilot is now available at WashU.  Whether you’re trying to capture accurate meeting minutes or create an email or report, Copilot can save you time, allowing you to get more accomplished throughout the workday. Those interested in purchasing a license for […]

Curating, organizing, viewing and sharing is easier with Box Hubs 

WashU IT is excited to launch Box Hubs this week. An easy-to-use content portal, Box Hubs allows you to curate, organize, view and share content both internally and externally.  With Box Hubs, you can:  Use Box Hub’s three models to make your collaborations easier and more efficient.  

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)