request service icon
REQUEST SERVICES

Browse and request items through the service catalog

search for a solution icon
SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

report an issue icon
REPORT AN ISSUE

Report your issue. We will get you back up and running

my tickets icon
MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

WashU IT Research Infrastructure Services Scientific Compute Operational Platform Expansion (SCOPE) Update

Good news! Research Infrastructure Services (RIS) is proud to announce the latest in our Scientific Compute Operational Platform Expansion (SCOPE.) With cutting-edge hardware and software components, this expansion will significantly upgrade, update, and expand RIS’s high-performance compute platform to support the research community. Here’s what you can expect from the compute operational platform: – 5000 […]

WashU Enterprise Applications (EA) Rebrands as Enterprise Systems and Solutions (ESS)

WashU Enterprise Applications is changing its name to Enterprise Systems and Solutions (ESS). ESS, which falls under the scope of Jen Stedelin, Deputy CIO for Academic and Administrative Technologies, will still deliver the same exceptional service and expertise to the WashU community. The new name is a more accurate reflection of the team’s evolved holistic […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)