request service icon
REQUEST SERVICES

Browse and request items through the service catalog

search for a solution icon
SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

report an issue icon
REPORT AN ISSUE

Report your issue. We will get you back up and running

my tickets icon
MY TICKETS

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

WUSM ITSS celebrates Juneteenth

In honor of Juneteenth, Washington University School of Medicine – Information Technology Support Services gathered for the annual celebration. The celebration was hosted on Monday, June 20th, 2022, by Travon Walker, Supervisor of Clinical Operational Support. WUSM ITSS celebrated Juneteenth by hosting an interactive learning discussion led by guest speaker Shana Frierson, a diversity and […]

Recent Enterprise Applications (EA) Accomplishments – June 2022

Submitted by Veleria Boaten Domain Project Title Project Summary Project Team  Implementation Date Research EA-8990 – Subs Sprint 50 Release (Multiple Jiras) Implement features for SUBS application in Sprint 50 to improve application functionality and make the processing of SUBS more efficient for OSRS Carmanisha EdwardsAndy ZarubaDule DjurasevicRichard Pryzma 5/23/2022 Research EA-11175 – PACS- SUBS […]

WashU IT Congratulates Staff Service Milestones

Washington University IT congratulates several of its employees as they reach their respective service milestones. WashU staff members have served between five and forty-five years in various capacities. Washington University IT commends them for their excellent and diligent work for the University and looks forward to future successes! Length of Service Milestones 45 Years:Maurice Jones […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)