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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

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IT News

Announcing New WashU IT Templates and Branding Resources

We are excited to share new, visually striking, and streamlined WashU IT templates. These resources are now available for everyone within our organization to use. Whether you are looking to create a presentation, report, meeting agenda, or letter, there is a template for that. The new templates are an initiative of the WashU IT Brand […]

Person of ImpacT: Recognizing Alesya Bernatskaya, Program Director for WashU IT’s CyBear Secure Program

A Leader in Cybersecurity Transformation At the heart of WashU’s cybersecurity transformation is a dedicated team of professionals guided by the vision of strong leadership across WashU IT and supported by Chief Information Security Officer (CISO) Chris Shull. Among them is Alesya Bernatskaya, Program Director for the CyBear Secure Program, whose role as a facilitator has helped drive […]

Research Computing Update: Compute2 Cluster Advances

WashU IT Research Infrastructure Services (RIS) is actively working on the delivery, installation, and configuration of hardware from each vendor. This is crucial in ensuring the cluster infrastructure meets Compute2’s highest performance, security, and reliability standards.  The RIS team has completed each vendor’s delivery, installation, and configuration of hardware and are working on configuring the new SLURM job […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)