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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

October IT All Hands featured organizational updates, employee milestones, and more  

Important organizational updates, employee milestones, and more were the focus of this month’s IT All Hands meeting. The materials and recording for the meeting are now available.  Important topics were explored during last week’s meeting, which embraced the theme of Cybersecurity Awareness month. A timely Cybersecurity Awareness Month and InfoSec update was delivered by Quint […]

WashU Network Modernization Begins in November 2024

Washington University in St. Louis is starting a major network upgrade in November 2024. The project will replace older equipment, like routers and switches, with new, faster technology. This will help the WashU network handle more data, run quicker, and be more reliable for everyone on campus. This modernization effort will enable a 10-fold increase […]

Secure Email Migration to Microsoft Purview

WashU IT will migrate the university’s Cisco email encryption service to Microsoft Purview. The migration will simplify access and improve communication clarity. This migration will occur on Monday, October 28th, at 7:00 PM CT. After the change, continue to include “Secure” in the subject line of the email to send secure encrypted messages. The Benefits […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)