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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY TICKETS

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

Minton Appointed Vice Chancellor for Technology, Chief Information Officer

Jessie Minton, vice provost and chief information officer at the University of Oregon, has been appointed vice chancellor for technology and chief information officer at Washington University, effective April 15, according to Shantay Bolton, executive vice chancellor for administration.

Avoiding Exposure to Ransomware

Ransomware is scary. Such an attack could make it impossible for you to retrieve documents on your computer. So, how do you protect yourself from ransomware? One of the best ways to protect yourself is to create a good backup of your critical data. These backups should be available offline, for example, on a removable […]

What’s Happening in EUS: What Does Access Management Do?

Submitted by Brian Schuler Access Management Top Three Access Management is responsible for various technologies across the entirety of the University.  What started at as just onboarding and off boarding for two departments and email for the those on Office365 (prior to Med School’s full rollout) now includes managing VPN, email routing for alumni, students, […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)