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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY TICKETS

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

At-a-Glance Team Documents

Submitted by Zachary White Team-focused IT at-a-glance documents are here offering an introduction for new and existing IT staff who want to learn about WashU IT,  quick references about services each team provides, background about how to request work, information about team leadership, and how to view active work different teams have on their docket.   […]

January 13: one.wustl.edu Planned Maintenance

Washington University Information Technology, in conjunction with the one.wustl.edu vendor, will perform standard maintenance on one.wustl.edu on January 13, between 4:00am and 6:00am. We do not anticipate any service interruption as a result of this maintenance.

Danforth Parking Replacement T2 Project Deployed

Submitted by Sarah Everett EA-8803 Danforth Parking Replacement T2 Project was successfully deployed to production and is now available to staff and students.  This was a business led IT project in which Danforth Parking & Transportation contracted the vendor, T2, to implement their Flex SaaS solution.  This solution includes Flex the parking management system used […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)