Coming June 15: A Better WashU IT Website

On June 15, WashU IT is launching a refreshed website designed with the university community in mind. The updated site makes it easier to find what you need, get support faster, and navigate with more confidence.

Learn what’s changing, what’s staying the same, and how to prepare.

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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

MY REQUESTS

Review and track your requests for services and support

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

AI assistance available across WashU 

WashU Expands AI Roadmap with New Training and Tools  WashU IT continues to progress in artificial intelligence (AI) with access to advanced tools and growing training opportunities. These efforts mark a significant step forward in the university’s long-term AI roadmap.  Partnering with the Office of the Provost, the Digital Intelligence & Innovation (DI2) Accelerator, and the Center for Health AI (CHAI) teams, WashU IT has been working behind the scenes to equip university […]

WashU IT builds AI innovation together at Copilot Studio and Agent Creation workshop

WashU IT’s Digital Transformation Team, led by Michelle Fuertes, Executive Director of IT Digital Transformation, and with Mahogany Moore, IT DT’s Business Analyst II, recently hosted the Microsoft and WashU Copilot Studio & Agent Creation Workshop, bringing together IT colleagues and Optimization Initiative (OI) business partners for a collaborative, innovative, and hands-on learning experience. Designed […]

WashU Mobile App transitioning to specialized mobile applications August 21

Beginning August 21, the WashU Mobile app will be retired as part of a planned transition to a suite of specialized mobile applications designed to provide direct access to the services students, faculty and staff use the most. After this date, the WashU Mobile app will no longer be maintained or updated. The recommendation for […]

IT Status

Visit our Status Page for the current status of WashU IT services.