request service icon

Browse and request items through the service catalog

search for a solution icon

Find how-to and troubleshooting resources

report an issue icon

Report your issue. We will get you back up and running

my tickets icon

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

Fuertes Named Executive Director for IT Digital Transformation

Digital Strategy and Optimized Execution Plan among Top PrioritiesMichelle Fuertes has been named Washington University in St. Louis’ first executive director for Information Technology Digital Transformation (IT-DT). Fuertes’ position dually reports to Chief Technology Officer Greg Hart and professor, and founding Director of the Institute for Informatics (I2), Dr. Philip Payne. Fuertes began her role […]

Welcome to the Hub of WashU IT: News To Know

The office space at 4480 Clayton is now serving as the hub for WashU IT. For those not already working from 4480, we invite and encourage you use this space to work, visit, network, and collaborate.   By consolidating multiple work locations into the WashU IT hub, an open, welcoming, and collaborative space for all WashU IT staff […]

Splunk and CrowdStrike Server Installation Initiative

A campus wide initiative is underway to improve computer security, namely by installing the Splunk Forwarder and CrowdStrike on all servers by the end of June, as required by InfoSec Policy. The Splunk Forwarder is used to gather real-time log data from servers into a searchable repository. This log data can then be used to […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)