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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

Person of ImpacT: Celebrating Julie Szaj, Director, PPMO Organizational Change Management 

Central to WashU IT’s Organizational Change Management (OCM) team is an individual whose leadership transcends the professional realm and touches people’s lives in ways that are profound, lasting, and deeply meaningful. Julie Szaj, Director, PPMO OCM team, was nominated by multiple peers as a 2024 Person of ImpacT. The nominations are a tribute to Szaj’s […]

Update on LinkedIn Learning transitions to Workday Learning 

As of Monday, April 14, the latest round of learning content will be moved from Learn@Work to Workday Learning. This group includes LinkedInLearning, University Advancement, WashU Information Technology, the Brown School, WashU Medicine’s Department of Anesthesiology, and more.   View which courses moved and learn more about the project at Workday@WashU.   This move is part of the larger project to transition all courses […]

Announcing New WashU IT Templates and Branding Resources

We are excited to share new, visually striking, and streamlined WashU IT templates. These resources are now available for everyone within our organization to use. Whether you are looking to create a presentation, report, meeting agenda, or letter, there is a template for that. The new templates are an initiative of the WashU IT Brand […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WashU Key required)