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Browse and request items through the service catalog

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Find how-to and troubleshooting resources

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Report your issue. We will get you back up and running

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Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

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IT News

Message from the CIO: Travel Season Safety Tips to Know

The holiday travel season is here, and I want to make sure you are aware of some resources that are available to keep WashU information, as well as your personal information, safe. Traveling introduces security risks. Those risks can be mitigated through advanced planning and preparation. If you are traveling internationally, please visit the Trip Registration […]

Research Data Center Tours hosted by WashU IT enhance the student experience 

Thanks to recent tours of the Research Data Center on the Medical School campus, nearly 40 WashU students from an infrastructure architecture class had a valuable practical learning experience.   The student tours were led by Craig Hager, Senior Director of Information Technology, and Tim Flynn, IT Critical Infrastructure Technician III.  Saeed Akbani, Professor of Practice […]

Empowering excellence and making an ImpacT: The WashU IT Depot’s evolutionary process continues. 

It has been 18-months since our last update, that time has tested our resilience, fostered innovation, and brought forth numerous impactful transformations. In the relentless pursuit of operational excellence, we’ve not merely weathered the supply-chain storm that was outlined in our last update, but we emerged stronger, charting an audacious course toward unprecedented efficiency and […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)