Visit our Status Page for the current status of WashU IT services.
Learn about What Happens When You Contact IT for Support.
Workday Help
Visit the Workday website to log in and for other help and information.
If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).
Resources for Working Remotely
See our Telecommuting Resources page.
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IT News
What’s Happening in EUS: The Service Desk focuses on Foundational Excellence
Submitted by Lisa Jordan With the goal of enhancing the customer experience, the WashU IT Service Desk team is focused on sharpening foundational skills within ticketing, phone calls, teamwork, and communication. What we are doing: ServiceNow – ensure consistent ticketing and trusted outcomes with the use of ticket templates, using the action / outcome format […]
ONE.WUSTL Has New User Interface
WashU IT has launched a new user interface for the ONE.WUSTL single-sign-on portal. With more than 250 tasks available, the portal gives the WashU community a quick and easy shortcut to services and systems such as WebSTAC, Canvas, Workday, Box, Outlook, and more from a single source, eliminating the time spent searching through browser bookmarks or attempting to […]
At-a-Glance Team Documents
Additional team-focused IT at-a-glance documents are here. They’re an introduction for new and existing IT staff who want to learn about WashU IT, quick references about services each team provides, background about how to request work, information about team leadership, and how to view active work different teams have on their docket. This content will […]
IT Metrics
WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)