Update on the WashU IT Website Refresh

The launch of the refreshed WashU IT website has been temporarily postponed. 
The current WashU IT website remains available and fully functional. We will provide updates on the revised launch timeline as soon as possible.

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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

MY REQUESTS

Review and track your requests for services and support

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

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IT News

WashU IT Team successfully manages recent Canvas incident 

Washington University in St. Louis Information Technology and distributed IT partners successfully navigated a global service incident in May affecting the university’s Canvas instance. A cybersecurity breach of Canvas created challenges for schools, colleges and universities around the world.  Thanks to swift coordination, standout individual efforts within the team and the university’s business continuity plan, the global […]

June IT All Hands: CAO vision, Canvas cybersecurity response and recognizing employee milestones 

The upcoming WashU IT All Hands meeting on June 24 will feature Nichol Luoma, Executive Vice Chancellor and Chief Administrative Officer at Washington University in St. Louis. Luoma will deliver an update on strategic university initiatives, recognizing WashU IT’s presence in the St. Louis IT community for maintaining strong operational stability and collaboration while supporting core university priorities.   Luoma’s remarks will highlight a strategic evolution toward true enterprise alignment, user-centered service delivery and […]

AI assistance available across WashU 

WashU Expands AI Roadmap with New Training and Tools  WashU IT continues to progress in artificial intelligence (AI) with access to advanced tools and growing training opportunities. These efforts mark a significant step forward in the university’s long-term AI roadmap.  Partnering with the Office of the Provost, the Digital Intelligence & Innovation (DI2) Accelerator, and the Center for Health AI (CHAI) teams, WashU IT has been working behind the scenes to equip university […]

IT Status

Visit our Status Page for the current status of WashU IT services.