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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY TICKETS

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

WashU IT Congratulates Staff Service Milestones

Washington University IT congratulates several of its employees as they reach their respective service milestones. WashU staff members have served between five and forty-five years in various capacities. Washington University IT commends them for their excellent and diligent work for the University and looks forward to future successes! Length of Service Milestones 45 Years:Maurice Jones […]

WashU Tech Den hosts Open House

WashU Tech Den hosted its official open house on May 31st, 2022. A homecoming event was hosted to welcome all back to campus as well as give graduates, professional, and non-residential students an opportunity to engage with the staff, space, and resources provided by Tech Den. The showcase included a WashU-themed 3D putt-putt course, tours […]

What’s happening in EUS: A New Beginning for the WashU IT Service Desk

Submitted by Lisa Jordan The WashU IT Service Desk has some exciting news to share! We have added some new leadership and new roles to our organization. We are excited to start a new hybrid work model Organizational Changes: Operations Supervisors:  The Service Desk now has two supervisors who will be over-seeing the day-to-day work […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)