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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

Woolard selected as winner of 2024 WashU IT Person of ImpacT Award 

WashU IT is proud to celebrate Sherri Woolard as the 2024 WashU IT Person of ImpacT. Woolard was among 12 distinguished awardees from within WashU IT who received nominations from more than one person. She was voted as the top award recipient during the January All Hands meeting, with nearly 340 of 510 meeting attendees […]

Improving Our Customer Culture: What to expect from EUX

Over the last 90 days, the End User Experience (EUX) team has been building and developing resources and structures to better equip IT as we grow our culture of providing excellent customer service. Thank you for your enthusiasm about the launch of EUX. Here are more details about how you can engage with the EUX […]

Stronger Together: A commitment to EDI in 2025

The new year is here. It’s natural that each of us reflects on how far we’ve come and where we want to go next. This season of introspection allows us to consider how we can improve in 2025; personally, and as a group. One of the most impactful ways we, as WashU IT, can grow […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)