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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY TICKETS

Review and track service requests and orders

Log in to Workday or Visit the Workday Help website.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).


Learn about What Happens When You Contact IT for Support.


Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet


Gartner Campus Access

Washington University Information Technology is pleased to announce that Gartner research and webinars are now available to all current students, faculty and staff. Log in with your WUSTL Key to access Gartner resources and search for topics you are interested in. Gartner is a research and advisory company that provides insights (articles, webinars, etc.) on the […]

Computer Equipment Fulfillment Delays

Orders are experiencing delays due to global supply chain issues, a high volume of Depot requests, and Depot storage being at capacity. It is recommended that departments take into account what technology is available for use now and plan accordingly, as future orders may experience new delays. In Stock items may take 3-4 weeks to […]

New Email Address for Service Communications – itannounce.wustl.edu

Washington University Information Technology will begin using the email address itannounce.wustl.edu for all planned and unplanned service communications this week, starting May 17. This new email address will alleviate ithelp@wustl.edu, the previously used address, from handling automatic replies, such as Out of Office replies, generated from service communication delivery. Recipients who intentionally reply will still […]

IT Service Status and Metrics

Visit our Status Page for the current status of WashU IT services.

WashU IT Metrics (WUSTL Key required)