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Browse and request items through the service catalog

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Find how-to and troubleshooting resources

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Report your issue. We will get you back up and running

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Review and track service requests and orders

Log in to Workday or Visit the Workday Help website.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Learn about What Happens When You Contact IT for Support.

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

Service Announcement: 10-Digit Local Dialing for the Missouri 314 Area Code

Submitted by Ann Hogan Ten-digit local dialing will soon be required for all calls in the 314 area code. The Danforth campus phone system already supports ten-digit local dialing. Five-digit dialing will remain in effect for internal calls on the Danforth campus phone system. The Federal Communications Commission has approved using 988 as the three-digit […]

DocuSign Advances WashU Campuses with #1 eSignature Solution

Does your department or group use written agreements that require ink-on-paper signatures with a printing, faxing, scanning, and emailing process? Washington University in Saint Louis uses DocuSign to automate and manage documents that require signatures. With DocuSign, faculty, staff, and students at WashU can easily collect eSignatures on documents sent to collaborators and colleagues on […]

Shared IT Services Transforms WashU Campuses in 2021

The Shared Information Technology Services (SITS) Program was designed to rebalance the Information Technology (IT) delivery model at Washington University in St. Louis by establishing a shared infrastructure and end-user computing platform that enables seamless sharing of information and positions the University for strategic advancement. In January 2015, the Shared IT Services Program launched with […]

IT Service Status and Metrics

Visit our Status Page for the current status of WashU IT services.

WashU IT Metrics (WUSTL Key required)