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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

WashU IT CIO Jessie Minton to serve as panelist for TechLX State of IT Leadership 

WashU Vice Chancellor for Technology and Chief Information Officer Jessie Minton will serve as one of four panelists for a TechLX event on Wednesday. The State of IT Leadership CIO Roundtable will take place from 4-4:45 pm.   Minton will be joined by fellow panelists Amanda McClerren, CIO and Head of Digital Transformation and IT at […]

WashU IT and Workday Support Thinksgiving teams forming now 

Those in WashU IT and Workday Support interested in taking part in the annual Thinksgiving day of collaboration and problem solving to benefit local non-profits should complete a survey by the end of the day Friday, Sept. 20th to be considered. Teams will form fast, so act now.  Thinksgiving connects St. Louis nonprofits with innovative teams […]

WashU IT At-a-Glance Team Documents  

Newly updated team-focused IT at-a-glance documents are here, offering an introduction for new and existing IT staff who want to learn about WashU IT. These materials are quick references about each team’s services, offer background about how to request work, and provide information about team leadership and how to view different teams’ active work on their docket.     […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)