request service icon
REQUEST SERVICES

Browse and request items through the service catalog

search for a solution icon
SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

report an issue icon
REPORT AN ISSUE

Report your issue. We will get you back up and running

my tickets icon
MY TICKETS

Review and track service requests and orders

Learn about What Happens When You Contact IT for Support.


Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet


Confused About Where to Get Software?

Submitted by Adam Wylie We have compiled the various methods for acquiring software, based on your role at the university, into a single location: it.wustl.edu/software. If you know of additional software resources not currently listed in these webpages, please contact it-howto@wustl.edu. These software webpages can also be found in the main menu of the WashU […]

Shared IT Services: A Year in Review

The Shared IT Services (SITS) program continues to move forward. Unit migrations to SITS remain a top priority of the Office of the Chief Information Officer and Vice Chancellor of IT at Washington University in St. Louis. Amidst the changing environment and operations throughout the year, SITS has adapted its approach to move forward with […]

IT Service Status and Metrics

Visit our Status Page for the current status of WashU IT services.

WashU IT Metrics (WUSTL Key required)