A service is defined as a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks.
ITIL
Find Services by Common Requests
Find Service by Categories
Access & Information Security
System access, account management, & IT regulatory services
Administrative & Business
Business systems & business resources
Clinical Services
Clinical / WashU Medicine-specific catalog Items
Communication & Collaboration
Email, file sharing, & Communications
Computing & Software
Computers, software, & storage
Infrastructure & Network
Wireless, VPN, data, cloud, & server management
IT Professional Services
People-based services that support the management of IT for the university
Printers & Related Services
Printers and combo printer/scanner devices
Research
Research-Focused IT Services & Technologies
Teaching & Learning
Access Canvas, Learn@Work, Classroom Technology & Support
IT Service Status and Metrics
Visit our Status Page for the current status of WashU IT services.
WashU IT Metrics (WashU Key required)
Workday Service Requests
Workday service request and support information can be found at the Workday website’s Request Support page.