DocuSign
What is DocuSign?
DocuSign enables faculty, staff, and students at WashU to easily collect eSignatures on documents sent to collaborators and colleagues on campus and around the world. With DocuSign, electronic signatures can be securely and easily collected. Anyone can use a free DocuSign account to quickly sign and submit crucial documents.
DocuSign has hundreds of millions of users worldwide. 
DocuSign is used by 7 of the top 10 global technology companies. 
DocuSign is used by 18 of the top 20 global pharmaceutical companies. 
DocuSign is used by 10 of the top 15 global financial services companies. 
DocuSign is used by 800 federal, state, and local government agencies.
Who can use DocuSign?
WashU faculty, staff, and students can use their WUSTL Key to access DocuSign and manage their documents.
Using DocuSign
There are two permission levels within DocuSign: Viewer / Signer and Sender.
Viewer / Signer
This role, which is granted to all faculty, staff, and students at WashU, allows you to view and sign documents in DocuSign through your WUSTL Key.
For a video tutorial of signing documents, visit our Resources & Support webpage.
Sender
This role, which is granted upon request, allows for the creation of envelopes (one or more documents to a single signer), templates, PowerForms, and the delivery to signers for eSignatures.
For training and support, visit our Resources & Support webpage.
If you were using DocuSign for signing documents related to your position at WashU, just sign in with your WUSTL Key and Password, following the instructions below. Any previously signed documents will still be available in your account.
Signing into DocuSign
- Go to DocuSign.com
- Select Log In in the top right corner (above the Free Trial button)
- Enter your WashU email address and select Continue
- Instead of entering a password, select Use Company Login
- You may be prompted to enter your WUSTL Key and Password
- You are now signed into DocuSign
If you were using DocuSign for personal documents and would like the account to not be tied into your WUSTL Key, follow the instructions for changing your DocuSign Login Email Address.
A WashU related DocuSign account can be created by signing into DocuSign for the first time. By default, you will be given a Viewer / Signer account. If you need additional access, submit a request through ServiceNow for additional access.
Signing into DocuSign for the first time at WashU
- Go to DocuSign.com
- Select Log In in the top right corner (above the Free Trial button)
- Enter your WashU email address and select Continue
- Instead of entering a password, select Use Company Login
- You may be prompted to enter your WUSTL Key and Password
- You are now signed into DocuSign
DocuSign Monthly Updates
DocuSign performs routine maintenance every month, typically during the first week. There is no service impact associated with the updates, which providing feature enhancements, bug fixes, and security patches for DocuSign.
Detailed information for each monthly update is available on DocuSign’s Release Notes page, including Admin Release Notes and Core Feature Release Notes for each month’s update.