DocuSign

What is DocuSign?

DocuSign enables faculty, staff, and students at WashU to easily collect eSignatures on documents sent to collaborators and colleagues on campus and around the world. With DocuSign, electronic signatures can be securely and easily collected. Anyone can use a free DocuSign account to quickly sign and submit crucial documents.

Who can use DocuSign?

WashU faculty, staff, and students can use their WUSTL Key to access DocuSign and manage their documents.

Using DocuSign

There are two permission levels within DocuSign: Viewer / Signer and Sender.

Viewer / Signer


This role, which is granted to all faculty, staff, and students at WashU, allows you to view and sign documents in DocuSign through your WUSTL Key.

For a video tutorial of signing documents, visit our Resources & Support webpage.

Sender


This role, which is granted upon request, allows for the creation of envelopes (one or more documents to a single signer), templates, PowerForms, and the delivery to signers for eSignatures.

For training and support, visit our Resources & Support webpage.

I already have an account in DocuSign, but I used my WashU email address and a personal password to sign up.

If you were using DocuSign for signing documents related to your position at WashU, just sign in with your WUSTL Key and Password, following the instructions below. Any previously signed documents will still be available in your account.

Signing into DocuSign

  1. Go to DocuSign.com
  2. Select Log In in the top right corner (above the Free Trial button)
  1. Enter your WashU email address and select Continue
  1. Instead of entering a password, select Use Company Login
  1. You may be prompted to enter your WUSTL Key and Password
  1. If prompted, select your 2FA preference
  1. You are now signed into DocuSign
I only use my DocuSign account to sign personal documents and not for university documents.

If you were using DocuSign for personal documents and would like the account to not be tied into your WUSTL Key, follow the instructions for changing your DocuSign Login Email Address

I would like to create a DocuSign account for signing WashU related documents.

A WashU related DocuSign account can be created by signing into DocuSign for the first time. By default, you will be given a Viewer / Signer account. If you need additional access, submit a request through ServiceNow for additional access.

Signing into DocuSign for the first time at WashU

  1. Go to DocuSign.com
  2. Select Log In in the top right corner (above the Free Trial button)
  1. Enter your WashU email address and select Continue
  1. Instead of entering a password, select Use Company Login
  1. You may be prompted to enter your WUSTL Key and Password
  1. If prompted, select your 2FA preference
  1. You are now signed into DocuSign

DocuSign Monthly Updates

DocuSign performs routine maintenance every month, typically during the first week. There is no service impact associated with the updates, which providing feature enhancements, bug fixes, and security patches for DocuSign.

Detailed information for each monthly update is available on DocuSign’s Release Notes page, including Admin Release Notes and Core Feature Release Notes for each month’s update.

FAQs

DocuSign News

April 7: DocuSign New Feature Release

Washington University Information Technology, in coordination with the DocuSign vendor, performed routine maintenance, providing feature enhancements and bug fixes, on April 7. There was no service impact associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release noteseSignature Release notesApril Core 2022 Feature notes DocuSign also offers free on-demand […]

March 10: DocuSign New Feature Release

Washington University Information Technology, in coordination with the DocuSign vendor, performed routine maintenance, providing feature enhancements and bug fixes, on March 10. There was no service impact associated with this maintenance. Notable changes with this update Separate Date/Time Columns for CSV Files Across All Reports For reports, the date and time are now in two separate […]

WashU Transforms Digital Space with DocuSign

Washington University in St. Louis has integrated DocuSign, the global leader in electronic signatures and agreements. From financial aid applications to staff hiring, paper-based systems of agreement can slow down most aspects of campus life. The time and costs involved with these processes aren’t always obvious, but they can be substantial. Following the launch of […]