Alerts Announcements End User Services Enterprise Applications Home Page Feature IT Staff Event IT Staff News Planview ITIL News & Events

What’s Happening in EUS: Systems and Procedures Changing Name to Systems Support

Effective Monday, February 13th, WashU IT Systems and Procedures will be renamed to WashU IT Systems Support.  

“The name WashU IT Systems Support better aligns with the specialized phone support we provide for applications such as Workday, ADIS, RMS, and Learn@Work,” says Lisa Jordan, Assistant Director End User Services, Service Desk. 

Systems Support’s functions will remain the same; the team will continue to provide application support with a focus on excellent customer service.  

Below, please see changes for how to contact the unit and open ServiceNow tickets.