August 10: ITIL V4 Foundation Training Update

The next 2-day remote learning ITIL V4 Foundation class offered by our training provider, Stormwind Studios, is on August 30, 2021, 9:30 a.m. – 3:00 p.m. – August 31, 2021, 10:00 a.m. – 3:00 p.m. Additional classes may be offered this year. Please work with your resource manager to avoid staffing deficiencies. Contractors and student […]

May 4: ITIL V4 Foundation Training Update

The next 2-day ITIL V4 Foundation class offered by our training provider, Stormwind Studios, is on May 17, 2021, 9:30 a.m. – 3:00 p.m. – May 18, 2021, 10:00 a.m. – 3:00 p.m. We have 20 spots available for the remote-learning webinar. Additional classes may be offered this year. WashU IT employees are required to […]

February 23: ITIL V4 Foundation Training & Exam Update

ITIL v4 Foundation Training We recently sent a survey to WashU IT employees who have not completed the ITIL v4 Foundation training to assist us with aligning our future training offerings with employees’ availability. Once a schedule is determined, we will send an update to resource managers and email the employees who have not completed […]

Final ITIL v4 Foundation Training Class for 2020

ITIL graphic with magnifying glass, graphs, monitor, checkmarks

We have one remaining ITIL v4 Foundation training class for the year. As a reminder, this training is required of all WashU IT employees. The 2-day class, consisting of watching a live webinar remotely, is on November 16, 9:30 a.m. – 3:00 p.m. – November 17, 10:00 a.m. – 3:00 p.m. The certification exam is optional unless required by […]

ITIL v4 Foundation Certification Exam

keyboard with "ITIL certification" on the shift key

If you completed a 2-day or 3-day ITIL v4 Foundation training class, you are eligible for the WashU IT-funded ITIL v4 Foundation certification exam. We encourage you to take advantage of this opportunity to obtain the certification if you have not done so. Our exam vouchers will expire on February 24, 2021. If you intend […]

June 16 – ITIL v4 Foundation Training Reminder

As a reminder, WashU IT staff will attend IT Service Management training to improve our service delivery. Contractors/Student Workers Contractors and student workers should watch the 40-minute LinkedIn Learning ITIL Foundation 4 First Look video. Employees Employees are required to complete a 2-day ITIL v4 Foundation course and then take the WashU IT-funded certification exam. […]