Please join WashU IT in welcoming Beth Behrhorst as our new Communications Strategist for the Office of the Chief Information Officer as part of our IT Organizational Change Management team. Collaborating with communications teams across the university, Beth will develop, execute and maintain the strategic plan for OCIO communications, as well as, serve as the […]
Author: Brian
“A Note from the Director of Danforth Deskside”: David Leisure – IT Service Delivery Owner, WashU Danforth Campus
“WashU IT Deskside Support doesn’t know how to support Apple Computers”… That was a statement I used to hear regularly and a shortcoming we have worked tirelessly to resolve. If you hear anyone say that now, please help us spread the word about what we have done to improve our service. As painful as it […]
Enterprise Applications (EA) and WorkDay collaborate on “Thinksgiving”.
On Thursday, November 3rd, WashU IT had two cross-functional teams from Enterprise Applications (EA) & the Workday Support Team participate in a one-day collaboration event called “Thinksgiving”. Thinksgiving connects St. Louis nonprofits with innovative teams from smart companies for a day of creative problem-solving focused on the future. It was developed by Filament, a local company that […]
Meet the WashU IT Team: Christina Fox – IT Project Portfolio and Governance Coordinator
Please join WashU IT in welcoming Christina Fox to the PPMO & SMO team. Christina will serve as an IT Project Portfolio and Governance Coordinator. In this role, Christina will manage and monitor several important functions including project intake, coordination and facilitation of our governance organization, Planview time reporting and effort forecasting, Planview reporting and […]
Enterprise Applications (EA): Accomplishments – October 2022
Submitted by Ramalakshmi Gopalakrishnan Domain Project Title Project Summary Project Team Implementation Date Student EA-T3- EA-9191 – Student Affairs: Presence.io WUGO Replacement – EMS Integration The integration between WUGO and EMS sends Student Group membership information from Presence, the new vendor for the Washington University Group Organizer (WUGO) system, and EMS (Reserve-A-Space) the main room […]
WashU IT welcomes Melissa Schicker, Administrative Coordinator
It is with great excitement that WashU IT welcomes Melissa Schicker as their new Administrative Coordinator. As the new IT team member, she will assume the responsibilities of Carol Coplin, who retired from the WashU IT team this fall. Melissa has worked in various departments around WashU campuses before joining IT. Melissa begins her career […]
Craig Hager awarded as WashU IT partners with University Public Safety
For his assistance in resolving major incidents with University Public Safety in August and September 2022, Chief of Police Angela Coonce awarded Craig Hager two Awards of Excellence accommodations. On August 24th, Washington University Police Department (WUPD) officers were unable to communicate via WUPD radios due to public safety radio interference. It was discovered that […]
November 1: Systems Operations Center (SOC) changing names to Network Operations Center (NOC)
The WashU IT Systems Operations Center (SOC) will be renamed the Network Operations Center (NOC) to better align the name with the function. The functions and subgroup (Command Center, Infrastructure Administration, and Analytics) of the NOC will not change. For more details, please see NOC at-a-glace. Additionally, the IT industry uses SOC to refer to […]
October 26th: Vender Engagement – Forecasting and Modeling
Do you engage with vendors as part of your job? Would you like the chance to develop stronger communication skills and specific techniques for more effectively working with them? Join us on October 26th from 2:00 PM to 3:00 PM CT for ClearEdge’s Forecasting and Modeling Training! Enterprise Software sales teams employ three simple tactics […]
Student Tech Services (STS): 3D Printing at WashU
Zach O’Connor, a former Student Tech Services (STS) student employee who studied Biomechanical Engineering at both Elon and WashU, is one of the newest hires for Student Technology Services and Tech Den. As the full time 3D Print Technical Specialist for the two service desks Zach is the de facto subject matter expert in all […]