We are excited to announce the beginning of the WashU IT Website Modernization project, an important step forward in our ongoing commitment to deliver excellence in customer experience. As part of the ImpacT plan and Here and Next Digital Transformation collaboration, this initiative reflects our dedication to enhancing various facets of our university’s digital infrastructure.
The website modernization effort perfectly aligns with our vision of providing service management leadership for technology by delivering a responsive and integrated technology ecosystem which provides reliable services to our university community. It also serves as a vital communication channel between WashU IT and our valued stakeholders, facilitating access to services, systems, and relevant information technology content.
The initiative represents an opportunity to elevate the user experience for all individuals interacting with our IT website. It involves understanding user behavior, full website content evaluation, and alignment with the university’s rebranding. Template selection and design, SEO optimization and compatibility testing, accessibility (WCAG & ADA Compliance), responsiveness, and performance monitoring are all within the project scope.
As we kick off the project, we remain committed to reorganizing and streamlining the website interface and content to enhance user experience, streamline navigation, and strengthen the relationship between WashU IT and the broader WashU community.
Please take a moment to share your feedback on your current website usage with a quick survey that should take between 2-7 minutes to complete. Your insights are invaluable to us. Thank you!
Link to survey: https://wustl.az1.qualtrics.com/jfe/form/SV_bBFupf7ckpveWSa