Data Management announces WebFOCUS Retirement

The university’s WebFocus reporting servers will be taken offline on November 15, 2022. If you need to preserve your Legacy WebFocus reports, we encourage you to save them as PDFs and/or Excel files. To learn more about Data Warehouse training and reporting services, please visit the Cognos Reporting page.  Additional Information: As of July 2021, HRMS […]

Recent Enterprise Applications (EA) Accomplishments – June 2022

Submitted by Veleria Boaten Domain Project Title Project Summary Project Team  Implementation Date Research EA-8990 – Subs Sprint 50 Release (Multiple Jiras) Implement features for SUBS application in Sprint 50 to improve application functionality and make the processing of SUBS more efficient for OSRS Carmanisha EdwardsAndy ZarubaDule DjurasevicRichard Pryzma 5/23/2022 Research EA-11175 – PACS- SUBS […]

Open IT Positions at WashU – June 28, 2022

Submitted by Theresa Thierath Job Opening Job ID Status Job Family Systems Engineer II – Washington University Information Technology 52148 Open Information Technology HPC Research Facilitator II – Washington University Information Technology 64837 Open Information Technology Assistant Director, Danforth Network Services – Washington University Information Technology – Network Engineering 65577 Open Information Technology Information Security […]

WashU IT Congratulates Staff Service Milestones

Washington University IT congratulates several of its employees as they reach their respective service milestones. WashU staff members have served between five and forty-five years in various capacities. Washington University IT commends them for their excellent and diligent work for the University and looks forward to future successes! Length of Service Milestones 45 Years:Maurice Jones […]

What’s happening in EUS: A New Beginning for the WashU IT Service Desk

Submitted by Lisa Jordan The WashU IT Service Desk has some exciting news to share! We have added some new leadership and new roles to our organization. We are excited to start a new hybrid work model Organizational Changes: Operations Supervisors:  The Service Desk now has two supervisors who will be over-seeing the day-to-day work […]

Enterprise Applications Accomplishments – May 2022

Submitted by Veleria Boaten Domain Project Title Project Summary Project Team Implementation Date Enabling Apps EA-10668 ServiceNow upgrade from Rome to San Diego Standard scheduled upgrade of ServiceNow to align with vendor versioning schedule. Kevin Peppers, Greg Clemons 4/8/2022 Research EA-11512 – Add Designated Reviewer Department to RMS Org Hierarchy A new department needed to […]

OCIO Welcomes Mark Chapman, – Director, IT Service Management

The Office of the Chief Information Officer welcomes Mark Chapman as our new Director of IT Service Management. Mark joined the PPMO & Service Management Office on Monday, April 18th. Mark’s immediate focus will be reaching out to our campuses and departments to learn about our current ITSM practices. Using broad stakeholder input, he will […]

Learn@Work Upgrades to New Environment on April 8th, 2022.

Saba and WashU IT will perform a quarterly update starting Friday, April 8 at 11pm until Saturday, April 9 at 10am to bring new functionality to Learn@Work. During the update, Learn@Work Production will not be available. Users of Learn@Work U52 will notice changes to its user interface, such as a redesigned search bar and modifications […]

Clinton Ruzich departs WashU IT for WashU Occupational Therapy

As of March 6, Clinton Ruzich, Operations & System Analyst III, has transferred from the WashU IT Depot to Occupational Therapy.  Clinton began working with the newly founded WashU IT Depot in 2017 under Derek Milberg’s leadership. With Clinton’s help, the depot became what it is today, an operation that completes the imaging of computers […]

What’s Happening in EUS: Workday Support, from the Ground level

Submitted by Brian Schuler The morning of July 1, 2021 was warm even at 4:55am. Those who were fast asleep awaited the alarm’s melodious call. Others, like members of the HCM and FIN SDM (Service Delivery Model) and EA teams had been up all night waiting for the phone to open so they could hear […]