2018 TechQual+ Survey Alignment with Current IT Initiatives

Current IT Initiatives + IT Governance

Below is a list of IT initiatives that will address some of the common themes with which survey participants expressed dissatisfaction. To learn more about the university’s IT Governance Structure and IT Capital Investment Projects.

Theme: Connectivity and Access

Solutions-

• ONE – WashU Campus Directory
• OneCampus Network
• Eduroam
• WUSM Secure Network Extension
• IDM 2.0
• VoIP Telecommunications
• Campus Fiber Infrastructure Replacements & Improvements
• Enterprise Client Virtualization (ECV)

Theme: Technology and Collaboration Services

Solutions-

• MyDAY Projects
  • Workday Finance & Human Resources
  • MyDay Student
  • Data Conversion Workday
  • Data Conversion Workday
  • Data Integrations
  • Reporting & Analytics
  • System Retirements & Data Archival
• Faculty Data Project
• PAAMCO
• Washington University Email Migration and Consolidation
• Washington University Research Network
• IRIS Program (IT Research Infrastructure Services)
• Office 365
• WUSTL Box

Theme: Support and Training

Solutions-

• WashU IT’s How-To Information Page
• Learn @ Work
• LinkedIN Learning (formerly Lynda)
• ServiceNow 2.0

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