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Message from Human Resources (HR): Introducing Lanelle Coleman

Dear Colleagues,

Please welcome Lanelle Coleman as our newest WashU IT Employee Engagement Team member. Lanelle is SPHR-certified and has been a fixture in WashU Human Resources for 25 years.

Lanelle will advise and counsel employees regarding matters of employment policy and working relationships, as well as support management. She is the point of contact for managers and directors needing assistance on performance management, organizational change, and management training.

The Employee Relations Team is dedicated to the success of our employees and our organization.

In addition to having access to our amazing team of HR professionals, including our newest team member, Lanelle, the following resources are available to help you navigate a variety of HR processes:

  • Unemployment claims should be sent to
  • Information about accommodations, including how to make requests can be found at
  • Questions about health, dental, prescription insurance, and other benefits may be emailed to or
  • Managers seeking salary recommendation and benefits information may call 314-935-2332.
  • To learn more about transfer exceptions, find out about harassment and discrimination training and HR operations, payroll for select departments, filing 1-9s, submitting and/or approving Public Service Loan Forgiveness (PSLF) forms, and more, please email
  • Additionally, management seeking advice and reviews on job descriptions and reclassifications, salary benefit recommendations, and more can email
  • For assistance with recruitment, job postings, and pre-employment screenings email
  • For employee wellness opportunities, check out our mindfulness and professional development courses through Learn@Work.
  • Learn more about dedicated mental health services for WU employees available through the Department of Psychiatry, the Employee Assistance Program (EAP) available through a third-party vendor, Annual Health Screenings, and child and family care facilitators by emailing
  • For employment verifications visit or in the event an external organization cannot or will not use the work number[BB3] , refer them to HR Operations at
  • Contact for recognition and engagement information, including news about service awards.
  • Assistance with navigating leaves of absences, FMLA, short-term and long-term disability, parental/caregiver leave, learning and development, or training for management and staff.

Our Employee Engagement Team can assist you in so many ways. We are proud to be a resource for you. You can always reach us during normal business hours, 8:00 A.M. – 5:00 P.M. Monday-Friday using the general telephone number for Human Resources: 314-935-2332 or 866-232-1482 and review our staff directory at :


Megan Fitzpatrick
Senior HR Professional