Why is my account ‘basic’ with a 40 minute time limit?

WashU has a managed domain that requires using your Single Sign On (SSO, WUSTL Key). Go to https://gozoom.wustl.edu and login in using your WUSTL Key. That should put you into the full WUSTL Zoom account with no time limits.

Zoom FAQ

If you are struggling with an issue not featured here, the answers to most commonly asked questions, including ones not listed below, can be found in our Zoom Cheatsheet.