Planview: Holiday Deadlines and FY22 Service Ops

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Submission and Approval Date Change: Fourth of July Planview submission and approval dates for time entry the week of June 28 to July 2 have been adjusted as shown below to accommodate for the July 5 Holiday. Timesheet for Week of 6/28 – 7/2 Staff Submission Date Tuesday, July 6 Resource Manager Approval Date Wednesday, July 7 If you are planning […]

WUIT Contact Search – Employee Contact Information

Submitted by Amy Walter. Written by Adam Wylie. In case of work related emergencies, WashU IT managers can now access employees’ contact information, including personal phone numbers, using WUIT Contact Search. This information should only be used for urgent needs, like unplanned outages, significant incidents and large deployments. Be sure to try university communication methods first. Access to this information will […]

July 1: ServiceNow Platform Change

On July 1, there will be numerous changes to the ServiceNow platform (wustl.service-now.com) for ITIL users. These changes will provide more functionality and streamline workflows. The changes are outlined in the sections below. Task (SCTASK) Records and Request Item (RITM) Records Email Functionality SCTASK records and RITM records will have full email functionality. Emails sent or […]

Planview: Vacation Time

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Summer typically means vacation. Please remember to submit your time prior to your vacation if you will be away through the submission deadlines. Time submission: Mondays by noon Time approval: Tuesdays by noon Time Submission Leaderboard The following departments achieved over 93% for submitting timesheets on time last week. IT Administration – 100% The following departments achieved over 93% for approving timesheets […]

Please Welcome Chris Shull, Chief Information Security Officer

Submitted by Stephanie Reel I am pleased to announce that effective June 1st, Chris Shull accepted the position of Chief Information Security Officer, reporting to me. Chris brings over 30 years of knowledge and experience gained in Information Technology within Higher Education at the Wharton School of the University of Pennsylvania and Drexel University Online. In the last […]

Planview: Closing Projects

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Project Manager Tip – Closing Projects Learn how to close a project in Planview by following the steps in this quick guide. This guide, and many others, can be found from our Planview resources webpage. Time Submission Leaderboard The following departments achieved over 93% for submitting timesheets on time last week. Enterprise Data Management – 100% The following departments achieved over […]

Planview: Spreadsheet Editor

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Please remember to submit your Planview timesheet by noon today. Project Manager Tip – Spreadsheet Editor The Spreadsheet Edit tool is a quick way to edit tasks within a PPM Pro project. Once you are in this view, you can navigate and enter type as you would in an Excel worksheet. Additional toolbar options are available to insert […]

Planview: Commencement and All Hands Time Submission

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Please remember to submit your Planview timesheet by noon today. Commencement and All Hands Time Submission Charge time for Commencement work and the All Hands Meeting as follows: Function Allocation Commencement volunteer time Non-Project Administration – add note “Commencement FY21” Commencement operational/project work “Commencement FY21” projectIf you do not have the “Commencement FY21” project, please contact ppmo@wustl.edu. All Hands […]

Tiffany Millaway Joins the Customer Relationship Management Team

Submitted by Thomas Walker We are pleased to announce Tiffany Millaway has accepted a new role on the Customer Relationship Management Team (CRM) effective April 19, 2021! Tiffany Millaway has been a part of the Washington University community as a WUIT Depot Technical Support Specialist since November 2019, where she is known to be a […]

Ron Dinning Joins WashU IT as IT Vendor Manager

Submitted by Russell Sharp We are pleased to announce that Ron Dinning joined WashU IT on Monday 17th May in the role of IT Vendor Manager reporting to Russell Sharp. He is replacing Ed Welker who is retiring from the position in early June. He will continue to work across WashU IT developing the IT Vendor Management […]