Category: IT Staff News

WashU IT is continuing its commitment to strengthening employee engagement, with upcoming focus groups designed to ensure employee voices help shape the future of our organization.  Later this month, two focus groups—one for managers and one for employees—will meet with Sparck, a third-party partner specializing in employee engagement. These sessions will build on the feedback […]

For employees with both WashU and BJC credentials, it is important to be logged in with the correct account to access the necessary content—especially in Microsoft Teams and related tools like SharePoint.  To access WashU resources (such as Teams, SharePoint sites, or other Microsoft content shared to an @wustl.edu address), employees must be logged in with their WashU key account […]

WashU IT’s Service Management Office is launching a new monthly ITSM Roundtable series designed to strengthen service excellence across the university. A calendar invitation has already been shared; be sure to check your inbox and save the dates.   These monthly meetings will be held the fourth Friday of each month and will last 30 minutes. Each round […]

AI is rapidly changing clinical infrastructure across BJC HealthCare and the WashU School of Medicine. A recent presentation explained how the behind-the-scenes work of IT teams is making these changes happen seamlessly, reliably and securely.  During the March IT All Hands meeting, Richard Biehl and Michael Kriemelman, Senior Directors of Application and Product Delivery, delivered an exciting presentation on how a growing suite of AI-enabled tools embedded directly into […]

Nominated for a prestigious WashU IT ImpacT award, members of the Software Operations Team in End User Services (EUS) have been recognized by a peer for streamlining and improving the customer’s experience during the software renewal process.   Individuals are nominated by their peers for an ImpacT award for a number of reasons, including:  Regardless of title, those nominated are seen as leaders due to […]

IT Service Management Analyst I Bob Martin has been selected as the 2025 WashU IT Person of ImpacT Award winner. This prestigious award honors individuals who exemplify the IT strategic plan, ImpacT. Since the launch of the plan in March 2023, individuals have been nominated by their peers, coworkers and managers. They are recognized for […]

 As the fiscal year progresses, WashU IT continues to make strong progress across a broad set of strategic efforts related to the FY26 Goals. While many initiatives are advancing simultaneously across the organization, several areas stand out for the significant momentum and impact demonstrated so far. Together, these accomplishments reflect not only technological progress, but […]

The End User Experience team is launching a new IT Service Management (ITSM) Roundtable Series, inviting WashU IT staff to take a seat at the table.   The series is designed for anyone interested in reducing friction, improving collaboration, minimizing risk, or enhancing support for university customers.   Kickoff: April 24 at 2 p.m. Session 1: What Is IT Service […]

RIS has announced an upcoming HPC Training Series designed to equip both beginners and advanced users with essential computational skills. The training sessions will focus on speeding up C code and scaling AI models on RIS Compute2.   Training sessions available:   Reasons to Attend:  As computational demands grow, efficiency remains essential. These workshops will provide hands-on skills necessary to:   Prerequisites: General […]

The Software Asset Management (SAM) team is launching a series of software renewal surveys this spring as part of a continued effort to streamline renewals, improve communication and ensure licensing aligns with campus needs.   A new Renewals page on the SAM Communications Hub provides users with a centralized location for schedules, instructions and support resources. Access the page through […]