Teams from WashU will again come to the table with ideas to tackle challenges during an annual Thinksgiving event hosted by Filament. The event allows partnering organizations such as WashU to assist area nonprofits as they seek solutions for complex problems. Filament is a company that designs and organizes meetings, including workshops, creative training sessions, […]
Category: Announcements
Office of the Chief Information Officer (OCIO): Reminder from Chief of Staff Russell Sharp to upload flu vaccine documentation and complete ReadySet survey
To comply with the School of Medicineʼs mandatory influenza vaccination policy, you are required to receive the influenza vaccination if you either work on or may visit the medical school campus this flu season. While it is not mandated, all other employees are strongly encouraged to take this proactive step in protecting themselves and their community. Please see […]
What’s Happening in EUS: The Customer Relationship Management (CRM) team would like to partner with you!
The WashU IT Customer Relationship Management team serves as an advocate for the customer to ensure their needs are conveyed and met. This requires internal coordination. CRM is actively seeking collaboration opportunities and partnerships, directly aligning and supporting our ImpacT guiding principle. We have enjoyed valuable collaborations with Enterprise Applications (EA), Enterprise Engineering (EE), Information […]
Access Management Employee Spotlight: Trent Miller – System Access Specialist
Trent Miller is the newest member of the Access Management team. Trent has a B.S. in Computer Science and a B.A. in Web Design from Butler University. He also brings 4 years of IT support experience and a great deal of enthusiasm to his role. In his short time with the Access Management team, Trent […]
Learn more about tuition assistance for WashU IT Employees
As a WashU employee, you might be eligible to take advantage of university tuition assistance. Regular full-time employees who have met qualifying service requirements are eligible for university assistance covering 100% of part-time, evening undergraduate program tuition costs and 50% of part-time, evening graduate program tuition costs for courses offered through the university. Learn more […]
CIO Update: Minton provides AI update
As we begin a new academic year, there is an energy and excitement in the air. Each year presents new opportunities, and this is no exception. As fall semester gets under way, there are new advances in generative artificial intelligence (AI) that are transforming many aspects of our society. Recently, we released statements about the […]
WashU IT Launches Tech Team Career Crossover Program
In July, the WashU IT Service Desk and Deskside teams launched the Tech Team Career Crossover program. The objective of the program is to enhance the customer experience through improved collaboration and more effective troubleshooting. This will increase the rate of first-call resolution among technicians, ensuring a customer’s needs are addressed the first time they […]
Announcing the Launch of the new Project Management Guide!
To improve the consistency in project delivery across WashU IT, we are pleased to announce the WashU IT Project Management Guide available in Confluence on Monday, August 28th, 2023. You started a project. What do you do next? Confluence users will be able to access standard project processes, explanations, and templates. The activities listed include information on […]
Check out the latest on Generative AI
With recent discussions surrounding the use of Generative Artificial Intelligence in all areas of life, WashU IT recently launched a new webpage dedicated to providing valuable resources on this timely topic. Check out terms and definitions, guidance on proper, safe use, valuable resources, contact information for questions, and more. Through this webpage you can enhance your […]
OCIO Message: Minton celebrates WashU IT employees and ImpacT
I would like to take this opportunity to thank those who attended the IT ImpacT in-person launch event last week. You made it such a huge success. We had a crowd of nearly 350 people! It was so nice to celebrate you and all that you do to ensure the success of IT’s ImpacT Strategic […]