WashU IT Research Infrastructure Services (RIS) is actively working on the delivery, installation, and configuration of hardware from each vendor. This is crucial in ensuring the cluster infrastructure meets Compute2’s highest performance, security, and reliability standards. We anticipate that early adopters will have access to the cluster around February 2025. For questions or clarification, university researchers can contact our […]
Author: Brian
Congratulations to WashU CIO Jessie Minton; winner of the 2024 Orbie Award in Large Enterprise Category
WashU’s Chief Information Officer and Vice Chancellor for Technology, Jessie Minton, recently was named the 2024 Orbie award winner in the Large Enterprise category by the Inspire Leadership Network. The organization, which has recognized excellence in technology leadership since 1998, honors chief information officers who drive innovation and transform their region through their demonstrated excellence. […]
WashU IT, joined by Student Sunrise and some BJC partners, to help families through United Way campaign
A total of 415 gifts were recently purchased and wrapped by WashU IT and partners as part of the annual United Way 100 Neediest Cases campaign. Those who participated in the effort also made contributions toward utility bills. WashU IT, joined by our partners on the Student Sunrise Project Team through the Office of the […]
Getting a new mobile device over the holidays? Don’t forget to register it for Duo 2FA.
For those getting a new mobile device, cellphone or tablet this holiday season remember to register it for 2-Factor Authentication (2FA) with WashU. The WashU 2FA How-To’s page offers guidance and more information. Or you can select a link below that applies to your situation: Please note, as of last fall, you can add the […]
New WashU IT Service Desk After Call Survey
WashU IT is implementing a three (3) question post phone call survey when you reach out to the Service Desk for support. The three questions will be: We will analyze your feedback to identify patterns, which will direct our training and resources, in order to enhance the level of service we are able to provide. […]
WashU Maker Resource Fair 2025
The WashU Maker Resource Fair is an annual dynamic event designed to showcase the wealth of maker and technology resources available to the WashU community for bringing their innovative ideas to life. This fair will feature interactive demonstrations highlighting cutting-edge tools and facilities ranging from various 3D technologies and advanced software to creative workshops and collaborative spaces. Food, games, prizes, and lots […]
HIPAA, Epic, acronyms, and more; making communications clear
It’s not HIPPA (like a hippo), it’s HIPAA, which stands for the Health Insurance Portability and Accountability Act of 1996. Epic isn’t an acronym, and it’s not capitalized. Epic1 refers to our WashU and BJC team that supports the Epic application. EDRM could be Enterprise Data Reference Model or Electronic Discovery Reference Model. PT could […]
CIO Jessie Minton named 2024 ORBIE award winner in Large Enterprise category
Jessie Minton, Washington University in St. Louis’s Chief Information Officer and Vice Chancellor for Technology, was named the 2024 Orbie award winner in the Large Enterprise category by the Inspire Leadership Network on December 5. The awards are given annually through Inspire in 25 chapters represented in 30 markets across the country. They recognize outstanding […]
The Capacity Management Corner: Multiplier and Allocation Changes Implemented
We are happy to share that the first step in improving the use of Planview for capacity planning in WashU IT is complete. The capacity multiplier value, which allows Planview to calculate the resource’s available capacity, was successfully changed, and the corresponding allocation adjustments have been implemented. This is a key milestone in improving our […]
WashU IT Launches Live Chat for Enhanced Support
On November 18, WashU IT successfully introduced live chat support for the entire university community through the WashU Service Desk Portal. The new feature provides the university community with a flexible and convenient way to seek assistance, complementing the existing options of email, phone and self-service. The solution also streamlines how WashU IT teams interact with […]