We recently had a very successful “ImpacT” launch event on the Danforth campus, and I felt that I should take this opportunity to talk to you about how you play a vital role in that plan.
It was fantastic to see so many of our colleagues, business partners, and schools in person. When I had some free time, I took the opportunity to walk the Danforth campus (for the 100th time). I visited the beautiful Graham Chapel and had lunch at the DUC surrounded by many of our students. It truly reminded me of the remarkable work we do every day to help WashU stand tall as one of the most prestigious and highly regarded institutions in the world.
Our IT mission is to be the trusted technology partner for this University. At an institution this size, that is no small task. Getting and maintaining trust is a continuous pursuit. It is a road that has many challenges, but I am confident in our ability to navigate it.
I had many conversations with people about the frustrations we encounter and the many ups and downs we go through each week. Those things happen in every organization. I am reminded of one of my favorite quotes by Michael Jordan. When asked about setbacks he said, “If you’re trying to achieve, there will be roadblocks. I’ve had them; everybody has had them. But obstacles don’t have to stop you. If you run into a wall, don’t turn around and give up. Figure out how to climb it, go through it, or work around it.” I love that message. It is a fantastic reminder of how we need to become more resourceful on an individual level. That is one part of our road to success.
What sets us apart at WashU is our unwavering commitment toward improvement. That takes time and is truly a team effort. Our remote/hybrid environment may present obstacles to building meaningful relationships, but it doesn’t make this impossible. I challenge each of you to periodically check on your fellow team members. Engage with people that you might not work with on a day-to-day basis. Ask your colleagues to join you for a cup of coffee, lunch, or dinner. Give and be able to receive meaningful advice. Take an interest in each other’s wellbeing, and let your voice be heard respectfully on how we can innovate and make things better, regardless of the role you fulfill. We have great people and great minds here, invest the time to get to know people better. This will make our jobs much more enjoyable and enriching, but it will also build trust between us as colleagues.
If you are looking for further evidence of how your work impacts the University, supporting the Here and Next and IT ImpacT strategic plans, read the Record or Student Life. Attend a campus event. Take a campus tour. Go to a guest lecture or an athletic event. One of my personal favorites is grabbing some buttermilk pancakes at Cherry Tree on the South 40. I can go on and on, but the point I’m trying to make is that seeing the impact of your work is extremely rewarding. Never forget that together we can achieve great things.
Omar AlRefae
Director Enterprise Applications, Student Domain