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Does WashU track and retain data on individuals’ usage of the tool? What happens to deleted chats?

Individuals' usage is logged in conjunction with their WUSTL Key login. All chat history is retained in the system even when deleted from display by the user...

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Duo phone restrictions on Chinese +86 numbers

Due to recent telephony restrictions by the Chinese government, effective April 11, 2019...

Email and Calendars

Email and Calendars

Learn how to make the most of Outlook for email and calendaring at Washington University.

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Email and Microsoft 365 (M365)

    • Access to the M365 mailbox is automatically removed for terminated faculty and staff unless they also hold a student or alumni role.

    • Licenses applied that provide access to additional services such as Teams and OneDrive are automatically removed upon termination.

    • Email distribution group membership is automatically removed for terminated faculty and staff who do not also hold a student role.

    • People with an Emeritus role in Workday retain their email address and M365 service access indefinitely.

    • If the former faculty or staff member is also a student or alumni the wustl.edu email address and M365 service access is retained and supported by their current role.
        • The wustl.edu email address may be retained upon request of the departing department. This process requires the department to coordinate with the WashU IT Service Desk as well as the impacted individual as they will receive a new email address, WashU Key, and M365 mailbox.

Email Client Setup

Email Client Setup

Washington University users can follow instructions to connect their email client or mobile device to their Office 365 email account.

Email Client Setup: Apple Mail

Email Client Setup: Apple Mail

Washington University users have access to email through Apple Mail. Follow these steps to get set up.

Email Client Setup: Gmail for Android

Email Client Setup: Gmail for Android

Washington University users have access to email on their Android device. Follow these steps to get set up.

Email Client Setup: iOS

Email Client Setup: iOS

Washington University users have access to email on their iOS device. Follow these steps to get set up.