Box Storage Quota Change

What will be changing?

Beginning on November 5, 2025, WashU Box will transition from unlimited storage to 1TB quota per user.
- Users currently using less than 1TB will have the 1TB quota applied.
- Users currently using more than 1TB will receive a quota of their current usage plus 10% to ensure there is no disruption to your work and that all your data can continue to be stored as usual.
- Starting November 5, 2025, new Box users will be allocated 1TB of storage.

Why are we changing?

This change is to ensure compliance with vendor contract terms and to minimize our overall digital footprint and the risk of additional costs associated with data overages.

Support

Starting in 2026, the WashU IT project team will be reaching out to work with users exceeding the quota to find a permanent storage solution.
Contact the WashU IT Support Desk for assistance or questions.

Resources

Learn about alternative storage options.
- Research Infrastructure Services (RIS) Data Storage Platform.
  - Need active storage? Every researcher gets 5TB of storage free.
  - Need cold storage? RIS has Archive storage options.
- File Shares & Storage.
Learn how to see your current storage usage in Box or OneDrive.
Learn about what counts against your quota.
Best Practice tips on minimizing your data storage footprint.
Refer to the Appropriate Use Guidelines to see suitable types of data for storage in Box.
If the temporary storage quota increase does not meet your current needs, you may request an additional storage quota increase by completing the Box request form or the OneDrive request form. Please note that alternative storage options or quota increases may incur a financial cost per user or department, which will be discussed in the one-on-one meetings.

Active storage refers to frequently accessed working files.

Cold storage refers to a storage solution for infrequently accessed data that is important for long-term retention, compliance, or archival purposes.