Washington University Information Technology provides help through many methods, including How-To resources, troubleshooting articles in our Knowledge Base (requires WashU Key login), and contacting the IT support group assigned to your area.
Support
WashU IT Support: Our expert staff consists of trained Information Technology personnel and competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.
phone: (314) 933-3333 | email: ithelp@wustl.edu | web / chat: ServiceNow
Specialized Support
Knowledge Base
Our knowledge base contains thousands of articles containing troubleshooting guidance for common IT issues. Search key terms related to your problem to find solutions.
How To
Make the most of offerings and services from WashU Information Technology. WashU IT offers direction in the form of guides, FAQs and videos to help you work more efficiently.
Microsoft Teams
Provides a collaborative platform for working together toward common goals through tools such as Conversations, Shared Files, Online Meetings, and Private Chat.
Monday
Monday.com is a project-management and collaboration software that is used by various areas of the University, including Research and McKelvey School of Engineering.
MyReservations (Archibus)
Room and resource reservation system for Washington University Medical School Campus facilities.
Office 365 Use Guidelines
Email Services Terms of Use Washington University in St. Louis (WUSTL) provides email…
OneDrive for Business
OneDrive provides cloud file storage and collaboration for some Washington University users.
Order a New Computer, Accessories, or Hardware Move
The WashU IT Depot team provides hardward for office work and work from home environments.
Planview Support Site
Planview manages programs, projects, and operations as a strategic portfolio to ensure alignment with university strategies and objectives.
Printing
Washington University offers printing capabilities for university users through Shared IT Services.