Saba and WashU IT will perform a quarterly update starting Friday, April 8 at 11pm until Saturday, April 9 at 10am to bring new functionality to Learn@Work. During the update, Learn@Work Production will not be available. Users of Learn@Work U52 will notice changes to its user interface, such as a redesigned search bar and modifications […]
Category: News & Events
March 23: Microsoft Teams, OneDrive and SharePoint default Sharing Change
In order to increase the security of our Data, Washington University Information Security and Information Technology have collaborated to change the default share setting for documents or folders in Microsoft Teams, OneDrive, and SharePoint. Share links created prior to the change will not be impacted. Effective this Wednesday, March 23, at Midnight, documents uploaded to Microsoft Teams, OneDrive, and SharePoint will […]
What’s Happening in EUS: Workday Support, from the Ground level
Submitted by Brian Schuler The morning of July 1, 2021 was warm even at 4:55am. Those who were fast asleep awaited the alarm’s melodious call. Others, like members of the HCM and FIN SDM (Service Delivery Model) and EA teams had been up all night waiting for the phone to open so they could hear […]
March 10: DocuSign New Feature Release
Washington University Information Technology, in coordination with the DocuSign vendor, performed routine maintenance, providing feature enhancements and bug fixes, on March 10. There was no service impact associated with this maintenance. Notable changes with this update Separate Date/Time Columns for CSV Files Across All Reports For reports, the date and time are now in two separate […]
Meet Your EUS Team: Michelle Stirnemann, Director – EUS – Service Desk & Access Management
We are pleased to welcome Michelle Stirnemann to the Washington University IT team as our newest EUS Director. In addition to 20+ years of IT experience, Michelle brings a decade of leadership experience to WashU IT. Beginning her IT career at a help desk, she moved through the ranks to Lead Help Desk, Tier II, […]
February 2022: Qualtrics New Features Release
Qualtrics has released new features through the month of February 2022. The new features are available and detailed in the Weekly Product Release Notes, posted weekly by the vendor. Please visit the Qualtrics How To page for more information on Qualtrics Did you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature enhancements […]
Shared Infrastructure Accomplishments -February 2022
Submitted by David Sterling Accomplishment Impact Collaborating with ITSS for endpoint build/testing for new Welcome project which is customer facing The EPIC Welcome project is a collaboration with ITSS and EPIC teams to plan and configure a patient use device for self check-in. These will be utilized in various clinical departments Met with InstantInfo Systems […]
What’s Happening in EUS: WashU IT Depot Works to Overcome Supply Chain Adversity
Submitted by David Leisure As many know, 2021 posed a monumental supply chain crisis, the effects of which were felt across every industry, especially in the technology sector. This shortage caused long delays in the depot’s ability to fulfill orders. This inability to fulfill in a timely manner unfortunately caused a lot of our customers […]
February 3: DocuSign New Feature Release and Bulk Send V.1.0 Retirement
Washington University Information Technology, in coordination with the DocuSign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on February 3. There is no service impact associated with this maintenance. Notable changes with this update ScheduledSending You can schedule an envelope to be sent at a specified date and time.Select the dropdown arrow next […]
January 2022: Qualtrics New Features Release
Qualtrics has released new features through the month of January 2022. The new features are available and detailed in the Weekly Product Release Notes, posted weekly by the vendor. Please visit the Qualtrics How To page for more information on Qualtrics Did you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature enhancements […]