The Digital Intelligence & Innovation (DI2) Accelerator – part of the Here & Next Digital Transformation initiative – is working in collaboration with WashU IT to empower faculty, staff and students to effectively and responsibly evaluate and adopt AI tools and platforms, including generative AI technologies such as ChatGPT. Over the next several weeks, we […]
Category: News & Events
Tech Team Career Crossover Program Update
It’s been an exciting journey since the Tech Team Career Crossover Program launched in July 2023. The program, designed to increase collaboration and enhance troubleshooting efficiency, has exceeded expectations. In its initial phase, the program brought together the WashU IT Service Desk and Danforth Deskside teams. The technicians trained, shadowed, and then walked in each […]
CHIME Award hails BJC and WashU as digital health leaders
BJC HealthCare and Washington University recently achieved recognition from the College of Healthcare Information Management Executives (CHIME) for exceptional dedication to excellence in digital health in the levels of acute and ambulatory care. This acknowledgement is the result of participation in the 2023 Digital Health Most Wired Survey, which factors in the commitment of time, […]
WashU IT teams celebrate second year as part of Filament’s Thinksgiving event to help area nonprofits
Teams from WashU will again come to the table with ideas to tackle challenges during an annual Thinksgiving event hosted by Filament. The event allows partnering organizations such as WashU to assist area nonprofits as they seek solutions for complex problems. Filament is a company that designs and organizes meetings, including workshops, creative training sessions, […]
Office of the Chief Information Officer (OCIO): Reminder from Chief of Staff Russell Sharp to upload flu vaccine documentation and complete ReadySet survey
To comply with the School of Medicineʼs mandatory influenza vaccination policy, you are required to receive the influenza vaccination if you either work on or may visit the medical school campus this flu season. While it is not mandated, all other employees are strongly encouraged to take this proactive step in protecting themselves and their community. Please see […]
What’s Happening in EUS: The Customer Relationship Management (CRM) team would like to partner with you!
The WashU IT Customer Relationship Management team serves as an advocate for the customer to ensure their needs are conveyed and met. This requires internal coordination. CRM is actively seeking collaboration opportunities and partnerships, directly aligning and supporting our ImpacT guiding principle. We have enjoyed valuable collaborations with Enterprise Applications (EA), Enterprise Engineering (EE), Information […]
Follow and share WashU IT on LinkedIn
Last month, WashU IT joined LinkedIn and we are encouraged by the support we have received. We are excited to share stories about our amazing IT professionals, as well as news concerning open positions, and so much more. We invite you to “follow” us and spread the word with your network. Through this new platform, […]
Access Management Employee Spotlight: Trent Miller – System Access Specialist
Trent Miller is the newest member of the Access Management team. Trent has a B.S. in Computer Science and a B.A. in Web Design from Butler University. He also brings 4 years of IT support experience and a great deal of enthusiasm to his role. In his short time with the Access Management team, Trent […]
CIO Update: Minton provides AI update
As we begin a new academic year, there is an energy and excitement in the air. Each year presents new opportunities, and this is no exception. As fall semester gets under way, there are new advances in generative artificial intelligence (AI) that are transforming many aspects of our society. Recently, we released statements about the […]
WashU IT Launches Tech Team Career Crossover Program
In July, the WashU IT Service Desk and Deskside teams launched the Tech Team Career Crossover program. The objective of the program is to enhance the customer experience through improved collaboration and more effective troubleshooting. This will increase the rate of first-call resolution among technicians, ensuring a customer’s needs are addressed the first time they […]