Washington University in St. Louis has integrated DocuSign, the global leader in electronic signatures and agreements. From financial aid applications to staff hiring, paper-based systems of agreement can slow down most aspects of campus life. The time and costs involved with these processes aren’t always obvious, but they can be substantial. Following the launch of […]
Category: IT Staff News
January 13: one.wustl.edu Planned Maintenance
Washington University Information Technology, in conjunction with the one.wustl.edu vendor, will perform standard maintenance on one.wustl.edu on January 13, between 4:00am and 6:00am. We do not anticipate any service interruption as a result of this maintenance.
Danforth Parking Replacement T2 Project Deployed
Submitted by Sarah Everett EA-8803 Danforth Parking Replacement T2 Project was successfully deployed to production and is now available to staff and students. This was a business led IT project in which Danforth Parking & Transportation contracted the vendor, T2, to implement their Flex SaaS solution. This solution includes Flex the parking management system used […]
Introducing the IT Organizational Change Management (OCM) Team
The Portfolio and Project Management Office (PPMO) at Washington University in St. Louis is improving customer support. The Performance Support and Communications team has reorganized and rebranded as the IT Organizational Change Management Team (OCM). The Team’s mission is to support the people side of change within the organization. As a part of this initiative, […]
Learning with DocuSign: Voiding Envelopes
Voiding Envelopes in DocuSign DocuSign is helping Washington University transform its digital environment and eSignature space. We use DocuSign to streamline our processes, streamline our workflows, and connect across campuses. DocuSign eSignatures are not always completed, so we may need to void (cancel) an envelope and send a new one. By voiding an envelope, the […]
Shared IT Services Transforms WashU Campuses in 2021
The Shared Information Technology Services (SITS) Program was designed to rebalance the Information Technology (IT) delivery model at Washington University in St. Louis by establishing a shared infrastructure and end-user computing platform that enables seamless sharing of information and positions the University for strategic advancement. In January 2015, the Shared IT Services Program launched with […]
September 10: ServiceNow Upgrades
Washington University Information Technology will update both instances of ServiceNow, wustl.service-now.com and wusm.service-now.com, on September 10, between 5:00pm and 10:00pm. While ServiceNow conducts rolling upgrades across multiple data centers to eliminate downtime, you may experience minor performance degradation during the maintenance window. Have questions? Email us, referencing CHG0037218. We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance of […]
Planview PPM Pro: Accurate Project Tracking
Please remember to submit your Planview PPM Pro timesheet by noon today. Are you Charging Time to the Appropriate Project? Make sure you are allocating your time to projects and tasks that accurately reflect the work you are doing. If you cannot find a project or task you worked on, contact the project or resource manager for that task. […]
Planview PPM Pro: Timesheet Reminder
Please remember to submit your Planview PPM Pro timesheet by noon today. Manager’s Corner Please notify ppmo@wustl.edu when people from departments outside of WashU IT transfer off of projects tracked in Planview. Please include that employee’s end date for the project. Time Submission Leaderboard The following departments achieved over 93% for submitting timesheets on time last week. IT OCIO – 100% Research Infrastructure […]
Planview PPM Pro: Time Off
Please remember to submit your Planview PPM Pro timesheet by noon today. Time Off Please remember to submit your timesheet prior to taking time off if you will be away through the submission deadlines. Time submission: Mondays by noon Time approval: Tuesdays by noon Managers, please remember to notify your backup approver when taking time off. Time Submission […]