Thank you for dedicating your time to delve deeper into the WashU IT Quality Assurance (QA) Testing service here at WashU. Whether you are reading this because the headline caught your attention or if you are in pursuit of solutions for your immediate or future needs or were simply curious about our role, we hope […]
Category: Home Page Feature
New WashU IT Chief of Staff Melinda Schmidt starts February 26th
Effective Monday, February 26th, Melinda Schmidt will join WashU IT as the new Assistant Vice Chancellor and Chief of Staff to CIO Jessie Minton. Schmidt will assume the role currently held by Russell Sharp who is retiring in the coming months after 5 years of service. Sharp will help ease Schmidt’s transition over the next […]
Securing Tomorrow: A Journey into Information Security Excellence
WashU IT’s Strategic Plan, ImpacT, aims to enhance decision-making by leveraging data through literacy, analytics, quality, and accessibility. Over four years, we’ll advance technology to boost WashU’s competitive edge and transform how we teach, learn, and innovate. In this ImpacT video installment, we explore the multifaceted world of cybersecurity. Chief Information Security Officer, Chris Shull […]
New Associate CISO Haverstock brings cybersecurity and tech leadership experience to WashU IT
WashU IT welcomed Todd Haverstock to the role of Associate Chief Information Security Officer in November. He brings a wealth of experience in cybersecurity, information technology, and health care that will help ensure strategic alignment. Haverstock said there are several reasons he was attracted to the role at WashU, noting, “I welcomed the opportunity to […]
Empower Your ServiceNow Next Experience Journey: Dive into Hands-on Training!
Thank you for joining the ServiceNow Next Experience Demo and congratulations on leveling up your skills! The next step is even more fun: we’re hosting 90-minute interactive sessions for all ITIL users who want to dive into the platform and exercise what they’ve learned before the go-live. This is a great opportunity for you to […]
Unleash the power of collaboration with Monday.Com
WashU IT is excited to announce the addition of Monday.com to its portfolio of work management platforms. Monday.com is here to transform the way you work, making Mondays and every other day of the week more efficient, collaborative, and enjoyable. Monday.com is a powerful collaborative work management platform which provides task-driven workspaces to enable users […]
Coming soon to WUIT Systems Support
Beginning this month, ServiceNow & Legacy ServiceNow access requests will be transferred from WashU IT Enterprise Applications to Systems Support. WashU IT Systems Support is not only the Tier 1 Helpdesk for Workday, Learn@Work, Wustl Key’s, and Duo 2FA issues, but also provides access for applications such as Research Management System, DocuSign, One.WUSTL.edu Publisher, ADIS: […]
Message from the CIO: Celebrating innovation in the New Year
Welcome to the new year! I hope that each of you were able to enjoy some time this holiday season to connect with others and that you feel recharged. As we look toward the next 12 months, Iʼm confident that 2024 will undoubtedly be a year filled with innovation, collaboration, and success. Each day of every […]
IMPORTANT: Mandatory ServiceNow Next Experience demo sessions for WashU IT ITIL users happening today and tomorrow
Mandatory ServiceNow Next Experience demo sessions are being held now. This required training for all WashU IT ITIL users is being held ahead of a major service management platform update, which is scheduled to begin Feb. 1. The demo covers the latest features and improvements of ServiceNow, such as the new Service Operations Workspace, the […]
OCIO ImpacT Spotlight: New video highlights IT ImpacT efforts
WashU IT’s Strategic Plan, ImpacT, aims to enhance decision-making by leveraging data through literacy, analytics, quality, and accessibility. Over four years, we’ll advance technology to boost WashU’s competitive edge and transform how we teach, learn, and innovate. Russell Sharp and Amy Walter from the Office of the Chief Information Officer present “Innovate & Secure: The […]