E-Waste Recycling and Confidential Paper Shredding event at Knight Center successful 

The WashU Office of Sustainability and the WashU IT Office of Information Security hosted a successful e-waste recycling and confidential paper shredding event last week at the Knight Center on the Danforth campus. About 2,500 pounds of electronic waste was collected and six totes of confidential documents were shredded during the two-and-a-half hour event.  Sustainability Coordinator […]

Empowering Users: Understanding WashU IT End User Services

End User Services serve as the backbone of the WashU IT infrastructure, empowering the university community to focus on their core tasks by understanding, anticipating, and responding to their technological needs. Join Rick Herman, Executive Director End User Services, Michelle Stirnemann, Director End User Services, Thomas Walker, Senior Customer Relationship Manager, and Nancy Webb, Senior […]

WashU IT hosts St. LouisCIO monthly meeting at EPNEC 

WashU CIO Jessie Minton recently engaged in a morning of thought-provoking discussion on Generative AI with WashU’s Digital Intelligence and Innovation Accelerator’s Dr. Philip Payne and Jerry Fox, Senior Vice President, Chief Information and Digital Officer at BJC Health System. Check out the LinkedIn post with more information about photos from the event.  WashU IT […]

Tech Den Extends Service Desk Hours to Better Serve Graduate and Professional Students 

Starting last month, Tech Den has extended service desk hours during the semester to offer a greater level of support to the busy community of graduate, professional, and non-residential students it serves. New academic semester hours are from 9 a.m. to 8 p.m. Monday-Friday and noon-6 p.m. Saturday.  “This strategic move reflects our IT values […]

Meet Your End User Services (EUS) Team: Carissa Braddy & Nick Lowre – Operation Supervisors – WashU IT Service Desk  

These dedicated professionals work tirelessly behind the scenes to ensure that every member of our organization has a seamless and efficient experience with our technology and support systems. From troubleshooting technical issues to providing valuable guidance on software and hardware usage, our End User Services team is here to support you every step of the […]

Recent tours offer engineering students a glimpse inside the Research Data Center 

Thanks to recent tours of the Research Data Center on the Medical School campus, nearly 40 WashU students from an infrastructure architecture class had a valuable practical learning experience.    The student tours were led by Craig Hager, Senior Director of Information Technology, and Tim Flynn, IT Critical Infrastructure Technician III.   Saeed Akbani, Professor of Practice […]

OCM’s Dunk recognized with SIGUCCS Communications Award

Paige Dunk, Communications Specialist II in WashU IT Organizational Change Management, recently received a prestigious award for her work on the IT Asset Management website.  The Special Interest Group on University and College Computing Services (SIGUCCS) Communications Awards are bestowed upon professionals who exemplify excellence in their field. SIGUCCS is an association of professionals that […]

The importance of self-reflection and self-awareness in the workplace 

As I have been re-reading “The Five Dysfunctions of a Team: A Leadership Fable” by Patrick Lencioni, well listening to the audio book, it has had me thinking about self-awareness. The book is tale about reasons that teams fail to function effectively and how we can work to correct course.  Self-awareness is not one of the […]

Complete Harassment Prevention Training in Workday by April 12th 

All WashU employees have been assigned annual harassment prevention training in Workday, which must be completed by April 12. The course was developed by Skillsoft, a leading expert in compliance training. Contingent employees are not required to complete the training.       Warning: some employees might find the simulated photos or exercises to be distressing. The subject […]

WashU IT employee perspective: Business Analysis Community of Practice offers insight into how IT business decisions are made

Attending a recent Business Analysis Community of Practice (BACoP) meeting, it was clear I was among a group of strategic thinkers dedicated to asking important questions, listening for answers, seeking to understand, and ready to use the knowledge they gather to inform business decisions. It was also apparent the BACoP recognizes the tenets of the […]