Important update for those getting new mobile devices this holiday season 

For those getting a new cellphone this holiday season, you can now include your Duo Mobile app in iCloud and Android cloud backups. This will make the transition to your new device much simpler.   The Duo Mobile app settings were recently updated, allowing you to include Duo Mobile in cloud backups, streamlining the process of […]

Washington University ChatGPT Beta is Now Available

WashU IT and the WashU Digital Intelligence & Innovation Accelerator partnered to launch the new gpt.wustl.edu, a secure WashU ChatGPT Beta sandbox that allows the use of sensitive data and intellectual property, including information protected under HIPAA and FERPA. The tool is accessible to anyone with a Washington University affiliation through a WUSTL Key login and addresses the immediate […]

Message from the CIO: Travel Season Safety Tips to Know

The holiday travel season is here, and I want to make sure you are aware of some resources that are available to keep WashU information, as well as your personal information, safe. Traveling introduces security risks. Those risks can be mitigated through advanced planning and preparation. If you are traveling internationally, please visit the Trip Registration […]

Research Data Center Tours hosted by WashU IT enhance the student experience 

Thanks to recent tours of the Research Data Center on the Medical School campus, nearly 40 WashU students from an infrastructure architecture class had a valuable practical learning experience.   The student tours were led by Craig Hager, Senior Director of Information Technology, and Tim Flynn, IT Critical Infrastructure Technician III.  Saeed Akbani, Professor of Practice […]

Empowering excellence and making an ImpacT: The WashU IT Depot’s evolutionary process continues. 

It has been 18-months since our last update, that time has tested our resilience, fostered innovation, and brought forth numerous impactful transformations. In the relentless pursuit of operational excellence, we’ve not merely weathered the supply-chain storm that was outlined in our last update, but we emerged stronger, charting an audacious course toward unprecedented efficiency and […]

At-a-Glance Team Documents 2023 Updates

Newly updated team-focused IT at-a-glance documents are here, offering an introduction for new and existing IT staff who want to learn about WashU IT. These materials are quick references about services each team provides, offer background about how to request work, as well as information about team leadership, and how to view active work different teams have […]

Student Tech Services (STS): Tech Den’s 3D printing service adds value to the student experience 

The 3D printing service provided by Tech Den, serving both Danforth and medical students, has proven to be an invaluable and needed service that enhances and advances the student experience. With the growing demand for inclusive, expanded, and discipline-agnostic student exposure to this resource, it is essential to have a knowledgeable and driven leader in […]

WashU IT teams and area nonprofits celebrated another successful Thinksgiving event hosted by Filament

WashU IT teams celebrated another successful Thinksgiving event with area nonprofits and other businesses and organizations, hosted by Filament. Filament is a company that designs and organizes meetings and other types of forums for area corporations and organizations.  Four teams with representatives from across WashU IT and Workday Support helped area nonprofit organizations design solutions. […]

Enterprise Applications (EA): Craig named Executive Director of Enterprise Applications

We are pleased to announce that Mark Craig has been named Executive Director of Enterprise Applications, reporting to Jen Stedelin, Deputy Chief Information Officer and Associate Vice Chancellor for Academic and Administrative Technologies.  “As I lead EA, I am looking to continue to build upon the foundation put in place under Amy Walter’s leadership,” Craig […]