The Office of Information Security’s recent adoption of a five-year roadmap is a critical part of ImpacT, the IT Strategic Plan. It supports our commitment to protecting and empowering the university community. We believe that a compelling name can help us communicate its importance and generate more interest. What better way to come up with […]
Category: WashU News
Farewell Diane Gentile, Retiring Manager of Quality Assurance
A gallon of gas was $0.91, the average cost of a new car was $10,400 and the Cold War and the Berlin Wall were on the verge of collapse. It was 1988; the year Diane Gentile started her career at WashU. As Diane says, she did not intend or choose to have a life-long career […]
Coming Soon: CyberArk for Server Administration
Last Fall, WashU IT’s Identity and Access Management team (IAM) adopted CyberArk as a tool to manage privileged access across the University. CyberArk is a leader in privileged access management solutions that help organizations secure their most critical assets and data. The CyberArk application will be used at WashU for secure password storage and/or management, […]
Student Tech Services (STS): Meet The STS Techs
Name: Daniel Unah Grade: First Year Major: Computer Science + Economics Hometown: Chapel Hill, NC Position: incoming Village East/Millbrook STC What made you want to join STS? Because I like helping people, and it’s a job that’s relevant to my interests. What have you learned here so far? I have learned about how WashU’s IT […]
Welcome to the IT Service Management Community of Practice!
Whether you’re someone with vast experience in IT Service Management (ITSM), an academic specializing in service delivery, a frontline practitioner, or someone with an interest in improving the quality of the IT services we deliver, the new ITSM Community of Practice is for you. Please join our ITSM Community of Practice Team to let us […]
Enhancements to ServiceNow Customer Messaging Coming This Week
Beginning Thursday, WashU IT is implementing a new procedure to promptly notify individuals reporting an issue, providing them with an acknowledgement and an estimated timeframe. The latest enhancement will give customers a greater level of transparency based on prioritization of impact, ensuring an understanding of what to expect to reach a resolution. “We want you […]
Enterprise Applications (EA): Atlassian Cloud Migration
The Atlassian Cloud Migration project is under way. The first group, IT-related Confluence spaces and Jira projects, has already been successfully migrated to the Atlassian Cloud. Business-related and RIS spaces and projects will migrate from June 15 through June 18, 2023. The project team has begun meeting with space and project owners in Group 2 […]
Minton Named to St. LouisCIO Advisory Board
Jessie Minton, Vice Chancellor and Chief Information Officer at Washington University in St. Louis recently was selected to serve on the St. LouisCIO advisory board. St. LouisCIO is a preeminent peer leadership network striving to build trust and foster relationships among Greater St. Louis Chief Information Officers. Minton joined the organization in June 2022, and […]
A Warm Welcome to Our New WashU IT Team Members
As we greet the new spring season and warmer temperatures, we also offer a warm welcome to the newest members of the WashU IT team. January 2023 Jessica Haas, IT Project Manager I – End User Services Tammy Wickware, IT Project Manager II – Enterprise Applications Hannu Turri, Information Security Architect – Information Security Madeline […]
Message from CIO Jessie Minton: Join Us Wednesday for the Unveiling of ImpacT
At 10:00 a.m. tomorrow we will launch our highly anticipated new IT Strategic Plan, ImpacT, during our monthly IT All Hands meeting. I hope you will join us for this historic occasion. Before that meeting, I invite you to explore our new webpages showcasing this plan and what it means to each one of you. […]