March IT All Hands: ServiceNow Enhancements, Workday Student Update, and More 

Join us for the March IT All Hands Meeting, where we’ll share important updates, recognize our colleagues, and hear from leaders on key initiatives across WashU IT. The meeting is scheduled for Wednesday, March 19th, from 3:00 to 4:00 p.m. CT. This is a great opportunity to stay informed and aligned with what’s happening in […]

Orca Cloud Security

WashU IT is implementing a new cloud tool called Orca Security to provide robust protection across WashU’s cloud environments—including Amazon Web Services (AWS), Google Cloud (GCP), and Microsoft Azure.  Orca Security scans our cloud environments daily, actively identifying potential risks such as misconfigurations, vulnerabilities, identity issues, data security concerns, API exposures, and other issues.    When […]

Research Computing Update: Compute2 Cluster Advances

WashU IT Research Infrastructure Services (RIS) is actively working on the delivery, installation, and configuration of hardware from each vendor. This is crucial in ensuring the cluster infrastructure meets Compute2’s highest performance, security, and reliability standards.  The RIS team has completed each vendor’s delivery, installation, and configuration of hardware and are working on configuring the new SLURM job […]

The Capacity Management Corner: New Resources Announcement

New Resource Pages for Project & Program Managers and Resource Managers The Capacity Management team is thrilled to announce the launch of two new resource pages designed to support our community of Project & Program Managers, as well as our Resource Managers. These resource pages are tailored to provide you with the knowledge and tools […]

WashU IT newsletter strategy update: A more strategic approach to WashU IT newsletters 

WashU IT has revamped its newsletter strategy, adjusting the cadence of publications. While this update was provided during recent IT All Hands meetings, we wanted to share it with you here as a reminder.    What has changed?  The publication dates for each newsletter are available on the WashU IT recurring communications calendar, which is available […]

Network Modernization Project: March 2025 Update

The Network Modernization Project is improving connectivity across all university campuses in 2025. Launched in November 2024, this initiative aims to replace outdated network equipment with cutting-edge technology to meet the institution’s evolving digital needs. The project features a tenfold increase in bandwidth to improve network performance, enhance security through segmentation, and simplify network management […]

Microsoft Outlook external email banner to boost security

WashU IT has introduced an external email banner for Microsoft Outlook to boost security and prevent account compromises by highlighting emails from outside the university.  The external email banner went into production on February 8th, with changes visible within 48 hours. This update affects Microsoft Outlook on Windows, MacOS, iOS, Android, and Web. Other clients […]

New Cognos Basics Training Available

Data Management & Analytics is excited to announce that a new e-learning module, Cognos Basics, is available in Learn@Work. This all-new module references the latest version of the Cognos Analytics tool and replaces the older Cognos Basics module.

Helping You Navigate WashU IT 

Continuing our promise to provide seamless, accessible and transparent IT support and services to the university, WashU IT is excited to introduce the End User Experience (EUX) initiative. This team provides a centralized entrance for our stakeholders and customers so that, together, we can help you better navigate the world of IT.  Within EUX, we’ve […]

Enhancing IT Collaboration: Community Practices in Program & Project Management and Business Analysis

IT Communities of Practice in Program Management, Project Management, and Business Analysis are structured to enhance innovation, improve efficiency, and strengthen governance. Through these efforts, WashU aims to foster a culture of shared knowledge and continuous improvement. By leveraging expertise from various IT disciplines, these groups help address gaps between technology and institutional needs, guaranteeing […]