Earlier this month Amy Walter was selected from a nationwide search for the role of Deputy Chief Information Officer and Associate Vice Chancellor for Research, Clinical, and Medical Education Technologies within WashU IT. This appointment leaves a key leadership position open within Enterprise Applications. Effective immediately, Mark Craig, Senior Director, will serve as the Interim […]
Author: Brian
Walter Named New DCIO/AVC for Research, Clinical, and Medical Education Technologies
Following a nationwide search, WashU IT’s Amy Walter has been named Deputy Chief Information Officer and Associate Vice Chancellor for Research, Clinical and Medical Education Technologies. She assumed the responsibilities of the inaugural position Feb. 1. Selected for the role following a national search, Walter will continue working closely with Jessie Minton, Vice Chancellor for […]
What’s Happening in EUS: Systems and Procedures Changing Name to Systems Support
Effective Monday, February 13th, WashU IT Systems and Procedures will be renamed to WashU IT Systems Support. “The name WashU IT Systems Support better aligns with the specialized phone support we provide for applications such as Workday, ADIS, RMS, and Learn@Work,” says Lisa Jordan, Assistant Director End User Services, Service Desk. Systems Support’s functions will remain […]
Enterprise Applications (EA): Accomplishments – January 2023
Submitted by Veleria Boaten Domain Project Title Project Team Implementation Date Lifecycle Management EA-T4 – EA-9855 – Autosys Upgrade Jobs Migration – ADIS Lifecycle Team –Bill Bernickus, Brett Blackwell, Josh Kelahan, Maarten Houthuijzen, Melissa Zarf, Mike Jens, Raj Parihar, Roger Portillo, Tim Souers, Tommy Thompson 11/28/2022 Student Core EA-T3 – EA-12645 – OLLI Fire Marshall […]
WashU IT Welcomes New Hires
Welcome to Our New WashU IT Team Members As we embark on a New Year, we are joined by some new faces. Each new hire adds to the richness of the WashU IT workplace culture. A mix of expertise, talent, experience, and personality makes it possible for us to serve our customers and achieve our […]
Enterprise Applications Successfully Completes AutoSys Job Migration to New Production Environment
Used by developers to schedule, monitor, and report critical information technology jobs, Autosys is an automated job-scheduling tool that will save the university time and resources. As a part of the Autosys Upgrade and Job Migration Project, the Enterprise Applications team migrated approximately 1,560 jobs to the new production environment between November 28, 2022, and […]
WashU IT: Disaster Recovery Tabletop 2022
Submitted by Harold Mack Recovery from the loss of a data center was the focus of a recently completed WashU IT tabletop exercise. If you have been in WashU IT long enough, you might remember several years ago when power went out in the primary WashU IT data center. Services were restored in 4 hours. Is […]
What’s Happening in EUS: In the WashU IT QA Lab – Windows 11
The WashU IT Quality Assurance Lab (QA) has begun testing Windows 11 and task sequence 2.2. The new task sequence will give techs the choice to install Windows 11 or Windows 10, since not all computers will be capable of running Windows 11. To ensure computers, software, and policies work as expected, new operating systems […]
What’s Happening in EUS: Customer Relationship Manager: The Voice of The Customer
Submitted by Thomas Walker We are your Customer Relationship Manager. Think of us as a partner, as our focus is building relationships and effective communications that enable you to better leverage information and technology in support of your individual missions. We work to bridge the gap between the customer and IT by being the voice […]
Stay Current on Critical Outages and Information with WashU IT’s Status Page
One of many tools designed with customer experience in mind, the WashU IT Status Page keeps the campus informed of outages and downtime related to systems, networks, and applications. WashU IT’s Service Dashboard provides updates on system performance issues, including current and past IT-related incidents. Subscribe to real-time updates on system performance issues and more. Users […]