The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, April 16, between 12:30am and 4:00am.
Temporarily Unavailable Customization Options
The below listed common workflow customization options of EPIC will be temporarily unavailable from Thursday, April 13, at 5:00pm, until the end of the upgrade on Sunday, April 16, at 4:00am.
These include anything which involves modifying how Epic looks. We have included information regarding what will happen when you try to perform that task during this time and what you can do in the interim.
Moving Activities to a Sidebar or Floating Window
You will be unable to move activities, such as the Notes, Coding Sidebar, and CDI Review to a floating window or sidebar.
What to do: View windows where they currently reside. You can utilize floating windows after the upgrade is complete.
Creating or editing filters in Chart Review
An error message appears when you try to create a new filter in Chart Review or try to edit a filter that is already used in Chart Review.
What to do: If you see an error message when attempting to add or edit a filter, close the error message and continue your workflow. The changes that you made before the error message appeared aren’t applied to Chart Review. Use Chart Review as it is currently set up and make any needed changes after the upgrade completion.
Applying filters in work lists
An error message appears when you try to add a new filter to one of your workqueues or try to edit a filter that is already used on a workqueue.
What to do: If you see an error message when attempting to add or edit a filter, close the error message and continue your workflow. The changes that you made before the error message appeared aren’t applied to your workqueue. Use your workqueues as they’re currently set up and make any needed changes after the upgrade completion.
Customizing advanced settings for Charge Router Reconciliation and Routed Charges reports
During the lockdown, the Advanced tab doesn’t appear when you create or edit a Charge Router Reconciliation or Routed Charges report.
What to do: Wait until after the upgrade is complete to customize these settings.
Creating or editing SmartPhrases and SmartLinks
During the lockdown, you won’t be able to create new SmartLinks and SmartPhrases or edit your existing ones.
What to do: Type the text that you want to appear instead.
After you click and update settings or edit the components of a Radar dashboard, an error message appears when you click Accept.
What to do: Close the error message and continue working in Hyperspace. You won’t be able to make your changes until after the upgrade is complete.
Creating, Editing, and Sharing NoteWriter Macros
If you attempt to create a macro or save changes to a macro during the lockdown, an error message appears. Additionally, the Owners/Users tab in the SmartBlock Macro Editor is read-only during the lockdown, so you can’t add owners or users for the macro.
What to do: Wait to make your changes, create macros, or share macros until after the upgrade is complete.
Creating or editing QuickActions
When you create or edit a QuickAction in In Basket, an error message appears indicating that the QuickAction is locked. Note that there are two different error messages that can appear.
What to do: Wait until after the upgrade is complete to create a new QuickAction. Continue to complete the action as you did previously. If you need to edit a QuickAction before using it again, you might need to complete the action without using the QuickAction until after the upgrade is complete.
Adding users to In Basket pools
When you attempt to add users to an In Basket pool, an error message appears.
What to do: Wait until after the upgrade is complete to update In Basket pools if possible. If a user needs to access messages for the pool during the lockdown, you can attach the pool’s In Basket to the user.
Saving SlicerDicer Sessions
When you save a SlicerDicer population or session, an error message appears when you click Save Session, and the session isn’t saved.
What to do: Continue working in SlicerDicer but be aware that you can’t save your work until after the upgrade is complete.
Additional customization options temporarily unavailable
Please wait until the upgrade is complete to customize these settings or use these features.
- Applying filters in Chart Review
- Creating custom sub-components in the Form Editor
- Creating or editing security classifications
- Creating new dashboards
- Creating or editing Resource Type (ORT) records
- Creating new jobs or updating mnemonic values in existing jobs
- Creating or editing new columns for reports
- Creating or editing print groups
- Editing Chronicles screens
- Editing items, item dictionaries, or item category lists in any master file
- Editing KB_SQL queries
- Extracting registry data
- Provider personalization (PLABs) will be unavailable
Have questions? Email or call us.
For urgent issues, please call us at (314) 933-3333.
We appreciate your patience as we enhance our services.
Visit our Status Page for the current status and planned maintenance of WashU IT services.