November 7: Planned Network Maintenance in the South 40

Washington University Information Technology will upgrade the network servicing the South 40 on November 7. This will cause the Network, Phone, WashU WiFi, and remote access to devices located on the South 40 to be unavailable on November 7, for approximately 10-15 minutes per building, between Midnight and 5:00am. Have questions? Email us, referencing CHG0038289.

September 10: ServiceNow Upgrades

Washington University Information Technology will update both instances of ServiceNow, wustl.service-now.com and wusm.service-now.com, on September 10, between 5:00pm and 10:00pm. While ServiceNow conducts rolling upgrades across multiple data centers to eliminate downtime, you may experience minor performance degradation during the maintenance window. Have questions? Email us, referencing CHG0037218. We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance of […]

June 3: One.wustl.edu Maintenance

The One.Wustl vendor will perform routine maintenance, providing feature enhancements and bug fixes, on June 3 at 4:00 am. No service interruption is anticipated.

February 11: Confluence Maintenance

Washington University Information Technology and Atlassian, the Confluence Vendor, will perform maintenance on Confluence on February 11 to fix an issue with image displays within saved pages.  This maintenance will cause Confluence to be unavailable on February 11, between 5:00pm and 9:00pm. Have questions? Email or call us, referencing CHG0033669.For urgent issues, please call us at (314) 933-3333. We appreciate your patience as we enhance our services.Visit our Status […]

October 15: One.wustl.edu Maintenance

OneCampus, the one.wustl.edu product vendor, will perform maintenance on one.wustl.edu between 4:00 and 5:00am, during which one.wustl.edu will be unavailable. Have Questions? Email or call us, referencing CHG0032134For urgent issues, please call us at (314) 933-3333 We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance […]

October 9-11: Large File Transfer Maintenance

Washington University Information Technology will be upgrading the Large File Transfer (LFT) system on the weekend of October 9 – 11, which will cause lft.wustl.edu to be unavailable from Friday October 9 at 7:00 pm to Sunday October 11 at 6:00pm. Note: File transfers which are still in progress at the start of the upgrade, […]

April 5: Network Maintenance affecting the Lofts at WashU

Washington University Information Technology will be performing maintenance on the Fiber optic network cabling which services the Lofts at WashU, which will cause the WashU Network, Phones, and WiFi to be unavailable on April 5, between 7:00 a.m. and 12:00 p.m. Affected Building Addresses 6200 Enright6255 Delmar6263 Delmar6300 Enright We appreciate your patience as we enhance […]