As part of our Privileged Access Management (PAM) cybersecurity strategy, WashU IT is implementing CyberArk, a patented vault technology used for managing and recording both credential storage and remote desktop access. As part of this plan, WashU IT will migrate its Identity Access Management (IAM) security tool from PMGuard to CyberArk. PMGuard will then be […]
Category: Maintenance
What’s Happening in EUS: In the WashU IT QA Lab – Windows 11
The WashU IT Quality Assurance Lab (QA) has begun testing Windows 11 and task sequence 2.2. The new task sequence will give techs the choice to install Windows 11 or Windows 10, since not all computers will be capable of running Windows 11. To ensure computers, software, and policies work as expected, new operating systems […]
Sunday, November 13: EPIC Quarterly Update
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, November 13, between 12:30am and 2:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, November 11, at 5:00pm, until the end of the upgrade on Sunday, November 13, at […]
Required Maintenance for Kramer VIA Wireless Presentation Devices
WashU IT has been made aware of a required maintenance for multiple Kramer VIA Wireless Presentation Devices throughout both the Medical and Danforth campuses.These are the devices which allow you to wirelessly share your laptop or device screen on room monitors and/or through room projectors via WiFi networks. As a result, some of the Kramer VIA […]
Securing the Wired Network on the WUSM Campus
WashU IT and WUSM ITSS have began implementing the preparatory step of securing the wired network on the WUSM campus, a process called Network Access Control (NAC). Network Access Control (NAC) will allow us to secure the wired network in a manner similar to the WUSM-Secure wireless network, which requires your WUSTL Key credentials. This […]
Sunday, August 28: EPIC Quarterly Update
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, August 28, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, August 26, at 5:00pm, until the end of the upgrade on Sunday, August 28, at […]
Sunday, May 15: EPIC Quarterly Update
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, May 15, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, May 13, at 5:00pm, until the end of the upgrade on Sunday, May 15, at […]
Sunday, February 6: EPIC Quarterly Update
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, February 6, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Thursday, February 3, at 8:00pm, until the end of the upgrade on Sunday, February 6, at […]
November 7: Planned Network Maintenance in the South 40
Washington University Information Technology will upgrade the network servicing the South 40 on November 7. This will cause the Network, Phone, WashU WiFi, and remote access to devices located on the South 40 to be unavailable on November 7, for approximately 10-15 minutes per building, between Midnight and 5:00am. Have questions? Email us, referencing CHG0038289.
September 10: ServiceNow Upgrades
Washington University Information Technology will update both instances of ServiceNow, wustl.service-now.com and wusm.service-now.com, on September 10, between 5:00pm and 10:00pm. While ServiceNow conducts rolling upgrades across multiple data centers to eliminate downtime, you may experience minor performance degradation during the maintenance window. Have questions? Email us, referencing CHG0037218. We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance of […]