Outage and Maintenance

September 29 and 30 – Learn@Work Outage

By a.wylie on September 13, 2017 in Alerts, Announcements, Outage and Maintenance

Learn@Work will be unavailable from 9:00 PM September 29th to 7:00 AM September 30th as Washington University Information Technology performs quarterly updates to bring new functionality to the service. Detailed enhancement information will be made available within the Release Notes on the Learna...

September 5 – ePARS Outage

By a.wylie on August 25, 2017 in Alerts, Announcements, Outage and Maintenance

In order to address reported issues, Washington University Information Technology will implement a new software build which will cause ePARS to be unavailable September 5th, from 8:00 am to 5:00 pm. Have questions? Email us. We appreciate your patience as we enhance our services.

August 19 – HRMS Outage

By a.wylie on August 16, 2017 in Outage and Maintenance

The Human Resource Management System (HRMS) will be unavailable August 19th from 5:00 pm to 6:00 pm for server maintenance. Have questions? Email us. We appreciate your patience as we enhance our services.

August 19 – AutoSys Outage

By a.wylie on August 2, 2017 in Outage and Maintenance

Washington University Information Technology will apply a SQL Server service pack on August 19. AutoSys machines will be pended off, just as they are on patch night, from approximately 9:30am – 11:00am. This is the first of a bi-annual maintenance window for AutoSys. Please set aside time a...

July 28 – 30 – MarketPlace Outage

By a.wylie on July 19, 2017 in Outage and Maintenance

Washington University Information Technology will be performing system maintenance that will cause MarketPlace to be unavailable from Friday July 28, starting at 8:00pm, until Sunday July 30 at 11:00am. Please plan your purchasing accordingly and submit required purchases in advance. Have questio...

JULY 10 – ONE.wustl.edu Outage Detected

By Aisha Goodman Hamilton on July 10, 2017 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has detected intermittent outages with ONE.wustl.edu. We are investigating the issue and will provide updates as they become available. You can still access WashU services through the service websites. Below are quick links to the most-visited sites: H...

July 6 – HRMS Degradation of Service Detected

By Aisha Goodman Hamilton on July 6, 2017 in Alerts, Announcements, Outage and Maintenance

HRMS Service Degradation Detected Washington University Information Technology has detected slow functionality and intermittent service issues with the HRMS system. We are investigating the issue and will provide updates as they become available. We appreciate your patience as we work to restore ...

July 7 and 8 – Learn@Work Outage

By a.wylie on July 5, 2017 in Outage and Maintenance

Learn@Work will be unavailable from the evening of July 7 to the afternoon of July 8 as Washington University Information Technology performs quarterly updates to bring new functionality to the service. Detailed enhancement information will be made available within the Release Notes on the Learna...