Message from the CIO: Thank you for your quick, coordinated CrowdStrike response 

Last week, a global technology outage created widespread issues with airlines, financial industries, hospitals, and others. I want to take this opportunity to thank all of you in WashU IT and our distributed IT partners for your quick, coordinated response in implementing mitigation measures.  Neither WashU, nor our BJC partners, were immune from this outage, […]

Sunday November 12: Epic Feature Release

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC Feature Release on Sunday, November 12, between 12:30 a.m. and 3:30 a.m. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, November 10, at 5:00pm, until the end of the feature release on […]

Sunday, August 20: EPIC Feature Release

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC Feature Release on Sunday, August 20, between 12:30 a.m. and 3:30 a.m. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, August 18, at 5:00pm, until the end of the feature release on […]

Sunday, April 16: EPIC Quarterly Update

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, April 16, between 12:30am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Thursday, April 13, at 5:00pm, until the end of the upgrade on Sunday, April 16, at […]

Sunday, November 13: EPIC Quarterly Update

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, November 13, between 12:30am and 2:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, November 11, at 5:00pm, until the end of the upgrade on Sunday, November 13, at […]

Sunday, August 28: EPIC Quarterly Update

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, August 28, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, August 26, at 5:00pm, until the end of the upgrade on Sunday, August 28, at […]

Sunday, May 15: EPIC Quarterly Update

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, May 15, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, May 13, at 5:00pm, until the end of the upgrade on Sunday, May 15, at […]

Sunday, February 6: EPIC Quarterly Update

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, February 6, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Thursday, February 3, at 8:00pm, until the end of the upgrade on Sunday, February 6, at […]

Oct. 7: Unplanned Intermittent Outage Detected – Office 365 Apps

Washington University Information Technology has detected an issue where Office365 applications, such as Outlook Email, Microsoft Teams, OneDrive, etc, are currently experiencing intermittent issues, including the inability to access multiple Office 365 applications. Microsoft is investigating the issue issue and we will provide updates as they become available. We appreciate your patience as we work to […]

Unplanned Outage: Unable to Make Outbound Calls on the Med Campus

Washington University Information Technology has detected an issue where individuals are unable to make outbound calls from desk and patient phones in Medical Campus Buildings. This outage does not appear to be limited to WashU and BJC as similar issues are presenting across multiple carriers and networks across the nation. WashU IT and BJC are […]