Outage and Maintenance

February 23 – Learn@Work Outage

By allisonstewart on February 19, 2018 in Alerts, Announcements, Outage and Maintenance

Learn@Work will be unavailable on February 23, 9 p.m. to February 24, 7 a.m., as Washington University Information Technology performs quarterly updates to bring new functionality to the service. Please visit the Release Notes on the LearnatWork.wustl.edu/Training page for detailed enhancement in...

January 2 – HRMS Degradation

By allisonstewart on January 2, 2018 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has detected an issue with the performance of HRMS.  We are investigating the issue and will provide an update when the system is functioning properly. We appreciate your patience as we work to restore service.

November 20 – Innotas Issues

By allisonstewart on November 20, 2017 in Alerts, Outage and Maintenance

Several issues have been reported regarding Innotas.  Washington University Information Technology has contacted Innotas and they are working to resolve the issues. Have questions? Email us. We appreciate your patience as we enhance our services.

November 19 – Clinical Desktop 2 Outage

By allisonstewart on November 17, 2017 in Alerts, Outage and Maintenance

Washington University Information Technology will perform maintenance which will cause Clinical Desktop 2 to be unavailable on Sunday, November 19, 4pm – 8pm. Have questions? Email us. We appreciate your patience as we enhance our services.

November 18 – Data Center Outage

By allisonstewart on November 13, 2017 in Alerts, Outage and Maintenance

Washington University Information Technology is upgrading data center equipment on November 18, 8pm – 12am, which may cause brief intermittent outages.  If you have any application or service issues, please email us. We appreciate your patience as we enhance our services.

November 18 – SharePoint Outage

By allisonstewart on October 30, 2017 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will perform the next quarterly update which will cause SharePoint to be unavailable on November 18, 6pm – November 19, 6am. Existing content will not be lost, however, if there are SharePoint documents you wish to access during this planned main...

October 21 – Service Outages

By allisonstewart on October 9, 2017 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology is upgrading data center equipment which may cause brief service outages (1-2 minutes) during the maintenance window of 6:00pm to 10:00pm on October 21st. Have questions? Email us. We appreciate your patience as we enhance our services.

October 14 – HRMS Outage

By allisonstewart on October 9, 2017 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will perform a database server change and reconfiguration of application servers. This will cause HRMS to be unavailable on October 14, 9:30am – 12:00pm.  Have questions? Email us. We appreciate your patience as we enhance our services.

September 29 and 30 – Learn@Work Outage

By a.wylie on September 13, 2017 in Alerts, Announcements, Outage and Maintenance

Learn@Work will be unavailable from 9:00 PM September 29th to 7:00 AM September 30th as Washington University Information Technology performs quarterly updates to bring new functionality to the service. Detailed enhancement information will be made available within the Release Notes on the Learna...