Sunday, May 15: EPIC Quarterly Update

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, May 15, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, May 13, at 5:00pm, until the end of the upgrade on Sunday, May 15, at […]

Sunday, February 6: EPIC Quarterly Update

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, February 6, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Thursday, February 3, at 8:00pm, until the end of the upgrade on Sunday, February 6, at […]

Oct. 7: Unplanned Intermittent Outage Detected – Office 365 Apps

Washington University Information Technology has detected an issue where Office365 applications, such as Outlook Email, Microsoft Teams, OneDrive, etc, are currently experiencing intermittent issues, including the inability to access multiple Office 365 applications. Microsoft is investigating the issue issue and we will provide updates as they become available. We appreciate your patience as we work to […]

Unplanned Outage: Unable to Make Outbound Calls on the Med Campus

Washington University Information Technology has detected an issue where individuals are unable to make outbound calls from desk and patient phones in Medical Campus Buildings. This outage does not appear to be limited to WashU and BJC as similar issues are presenting across multiple carriers and networks across the nation. WashU IT and BJC are […]

April 9: PaperCut Maintenance

Washington University Information Technology will be performing maintenance on the PaperCut application, which will cause PaperCut to be intermittently unavailable between April 9th, at 7:00 pm,  and April 10th, at 1:00am. We appreciate your patience as we enhance our services.

April 5: Network Maintenance affecting the Lofts at WashU

Washington University Information Technology will be performing maintenance on the Fiber optic network cabling which services the Lofts at WashU, which will cause the WashU Network, Phones, and WiFi to be unavailable on April 5, between 7:00 a.m. and 12:00 p.m. Affected Building Addresses 6200 Enright 6255 Delmar 6263 Delmar 6300 Enright We appreciate your […]

Intermittent Outages Detected affecting Multiple Websites

Washington University Information Technology has detected an issue where multiple university websites are experiencing intermittent outages. We are investigating the issue and will provide updates as they become available. We appreciate your patience as we work to restore service. Visit our Status Page for the current status of WashU IT services.

March 20: Service Announcement, VPN Configuration Change

March 20 from 6:30 to 7:30 p.m. In anticipation of increased usage of the VPN system to support remote workers, WashU IT will be making a configuration change to adjust the capacity of vpn.wustl.edu. Anyone connected during this change will be prompted to reconnect. Please avoid using the CFU Users VPN profile during the maintenance […]

March 15: Websites Service Restore

The issue with WashU websites hosted on Microsoft servers has been resolved. All affected websites are available. WashU technical teams will continue to monitor for additional issues. If you experience issues, please email or call us. For urgent issues, please call us at (314) 933-3333. We appreciate your patience as we restored our services.

March 15: Websites Outage Detected

Multiple WashU websites hosted on the Microsoft Azure platform are intermittently down due to a Microsoft outage in the West Central region. We are working with Microsoft to resolve this issue and will provide updates as they become available. We appreciate your patience as we work to restore service. Websites that may be impacted: https://addm.wustl.edu https://addm-azure.wustl.edu https://alumni.wustl.edu […]