Outage and Maintenance

March 21 – Maestro Service Degradation

By allisonstewart on March 21, 2019 in Alerts, Announcements, Outage and Maintenance

UPDATE: March 22 Maestro Service Issue Identified The Maestro service is currently restored. The vendor has advised the undeliverable delivery tests issue is caused by trying to send a delivery test after pasting an image from the internet directly into your message. As a reminder, to add images ...

March 12 – AISystem Service Restored

By allisonstewart on March 12, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has restored service to the AISystem regarding the inability to generate finance reports. We will continue to monitor the service to ensure this functionality persists. If you experience issues, please email or call us. For urgent issues, please call u...

Learn@Work Degradation Detected

By allisonstewart on March 6, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has detected an issue where users with access to Reporting and Learning Administration are unable to download reports in the new Learn@Work Analytics (Beta) view. The Analytics view has been restored to the view prior to the February 22 update and user...

Feb. 25-28 RSO/Imprivata Outage

By allisonstewart on February 25, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will perform RSO/Imprivata upgrades on February 25, 10 p.m. – February 26, 5 a.m., and on February 27, 10 p.m. – February 28, 5 a.m. During the after-hours upgrade windows, you will not be able to log in to these workstations for approximat...