Outage and Maintenance

Sept 12 – Box Outage Detected

By mgerst on September 12, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology has detected an issue where Box is currently unavailable. Box has indicated they are experiencing outages affecting multiple regions. Box is investigating the issue and will provide updates as they become available. We appreciate your patience as we wo...

September 19: Atlassian Outage

By mgerst on September 11, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will perform an upgrade which will cause the Atlassian suite of products, Confluence, Jira, BitBucket & Bamboo, to be unavailable on 09/19/2019 from 5:00 pm to 9:00 pm. Have questions? Email or call us, referencing CHG0052017. For urgent issues, pl...

Aug 29 – Sept 1: MyCanvas Maintenance

By mgerst on August 27, 2019 in Alerts, Announcements, Outage and Maintenance

The Canvas vendor will be performing maintenance on the Canvas database between Saturday, Aug. 31, at 11:00 p.m. and Sunday, Sept. 1, at 3:00 a.m. There is NO anticipated outage with this maintenance. Have questions? Email or call us, referencing CHG0051887. For urgent issues, please call us at (...

Sept. 1: Olin Residence Hall Network Outage

By mgerst on August 21, 2019 in Alerts, Announcements, Outage and Maintenance

Washington University Information Technology will upgrade the Network UPS in the main communications room of the Olin Residence Hall, which will cause the network to be unavailable for approximately 10 minutes on Sunday, September 1, between 2:00pm and 3:00pm. This change will occur concurrently ...