News & Events

I am pleased to announce that Tim Brooks is joining WashU IT on January 1st as the Executive Director of the Portfolio and Project Management Office (PPMO). In his new role, he will also assume leadership responsibility for the Service Management Office. Tim brings a wealth of knowledge and experience gained in various CIO and […]

Submitted by Veleria Boaten Domain Project Title Project Summary Project Team  Implementation Date Student EA-10168 Two New Fields for Slate to PowerFaids Export The purpose of this project was to add additional fields for the data export from PowerFaids  (Student Financial Services) to Slate (Undergraduate Admissions).The additional fields will assist in awarding aid to our […]

Submitted by David Sterling Team Accomplishment Enterprise Engineering SAFE Website shortcut passed QA and now in deployment pilot phase Enterprise Engineering Worked directly with Microsoft product team to implement workaround for POP/IMAP connections Enterprise Engineering Conducted meeting to transition Papercut support to new support vendor SumnerOne Enterprise Engineering Completed Imprivata 3-yr renewal agreement Enterprise Engineering […]

Washington University Information Technology updated the ServiceNow self-service portal on Saturday, December 11, 9 p.m. – 11 p.m. Please note that this update does not apply to the legacy ServiceNow (wusm.service-now.com). The update brings more functionality to the portal landing page for users to conveniently navigate to their desired content. Requests for services and equipment, reported […]

The Portfolio and Project Management Office (PPMO) at Washington University in St. Louis is improving customer support. The Performance Support and Communications team has reorganized and rebranded as the IT Organizational Change Management Team (OCM). The Team’s mission is to support the people side of change within the organization. As a part of this initiative, […]