News & Events

Submitted by David Sterling Team Accomplishment Enterprise Engineering SAFE Website shortcut passed QA and now in deployment pilot phase Enterprise Engineering Worked directly with Microsoft product team to implement workaround for POP/IMAP connections Enterprise Engineering Conducted meeting to transition Papercut support to new support vendor SumnerOne Enterprise Engineering Completed Imprivata 3-yr renewal agreement Enterprise Engineering […]

Washington University Information Technology updated the ServiceNow self-service portal on Saturday, December 11, 9 p.m. – 11 p.m. Please note that this update does not apply to the legacy ServiceNow (wusm.service-now.com). The update brings more functionality to the portal landing page for users to conveniently navigate to their desired content. Requests for services and equipment, reported […]

The Portfolio and Project Management Office (PPMO) at Washington University in St. Louis is improving customer support. The Performance Support and Communications team has reorganized and rebranded as the IT Organizational Change Management Team (OCM). The Team’s mission is to support the people side of change within the organization. As a part of this initiative, […]

Jessie Minton, vice provost and chief information officer at the University of Oregon, has been appointed vice chancellor for technology and chief information officer at Washington University, effective April 15, according to Shantay Bolton, executive vice chancellor for administration.

Washington University Information Technology, in coordination with the DocuSign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on December 2. There is no outage associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release notes eSignature Release notes December Core 2021 Feature notes Bulk […]